Question about Dell InspironTM 1501 Notebook

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Please advise about laptop repair

Hi there! I have a dell laptop, 1 year old and am thinking about extending the warranty. I have had a friend have service through a major electronics store and have to wait many weeks to get their laptop back.

Am I better off to repair at a small computer store and pay parts/labor myself or stick with buying a warranty from dell for as long as I can?
I am imagining myself in my friend's place - they had their motherboard replaced.

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This is always a preference call. Dell has great service when you are under warranty, but the warranty extension is a little pricier than third party. Here is my general rule of thumb:

If the warranty is more than 20% of the current value, its too expensive. a 1 year old laptop is worth about 60% of its new value. so do some math, and always keep in mind the cost of a replacement.

If you have a high end laptop, that is heavily relied upon, for sure keep the factory warranty. If its personal, your money is better spent on backing up personal data (photos and files) and saving the extra money for the eventual upgrade later on.

-FW

Posted on Jan 04, 2009

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