Question about Sanyo Katana® II Cellular Phone

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Sanyo Katana's display is just white and won't display anything.

When I turn my phone on, most of the time the display is white. I can hear all the noises that tell me it is working, but it won't show anything, and it won't let me turn it off. I have to take the battery out to turn it off when it does this. When I do get it working, it's a game of chance as to whether or not the display will work when I open my phone again. I haven't dropped it in water or anything, and I got the phone in October.

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  • Anonymous Feb 07, 2009

    I have had the same problem for a week. I tried on/off, pulling out the battery. Nothing helped.

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  • 17 Answers

You may want to try to somehow update the firmware, it could just be a funny error. Otherwise just take it back to your dealer and get a new one.

Posted on Jan 04, 2009

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please rate solution. thanks.

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