Question about Panasonic KX-FPG371 Plain Paper Thermal transfer Fax

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Panasonic KX-FPG371 Can't make this device ring when call is being received. Played with all the settings and even restored settings to factory defaults. Line works (tested with another phone which rings), but just can't get this one set up--or it is broke. Ringer makes sound when setting the volumn. Was working until we move it to another location. Got the manual if that would help. Any ideas?

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  • Jack Friess May 19, 2007


    Thanks for looking into this and taking the time to post a solution. I've done all the "obvious" things--ran all the tests. This device works great in every aspect other than it won't ring on an incoming call. The fax works (out and in), the phone works (out and in, except it doesn't ring on incoming calls), the AM works (answers and takes messages), the copy function works (makes nice single copies). It is down to one of two things: the ringer is broke (but it "rings" when setting the volumn), or I'm missing a setting somewhere. I thought someone would know/remember what that setting it might be or where I might look in the manual or system menu.



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Posted on Sep 23, 2008

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Can you fax out? if not, look at the ports where the tel cord comes in from the wall. There are probably 2 ports. One labeled "line" or "wall" and the other labeled "tel" or "acc". MAKE SURE the cord in plugged into the "line" or "wall" port. If it is plugged into the other, you will still get a dialtone, but you will not be connected to the faxes modem. Hope that's all it was. If not let me know Ed

Posted on May 19, 2007

  • Edward Paulinski May 20, 2007

    Call your fax from your cell phone and watch the display. If starts to take a message immediately then check the "rings to answer" setting. I may be set at zero. Other than that I just don't remember




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