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Erase unnecessary data on you phone memory,even you have a lot of space on you SD card,still the phone memory need to maintain enough memory to perform or play the music,check your phone memory free space and save at 2MB and for sure it will gonna play the music.
To download music from cellphone to laptop..You need a card
reader.Remove the memory card from yuor cellphone place it on the card
reader then connect the usb cord from the card reader to the
computer..Then go to the MY computer,then go to the disc either drive
a..c..d that was added.and try to open the drive that was added..
you have to
download music from PC to your cellular phone..You need a card
reader.Remove the memory card from your cellphone place it on the card
reader then connect the USB cord from the card reader to the
computer..Download games from yuor PC but make sure you have antivirus
that detects virus.They may appear as games,music files.Save it and
copy it to the disc driver whether
a..c..d that was added.Copy and save files.
You have different options to use to put music on your phone.You could download songs from the internet directly to your phone or you could collect songs on your phone from another phone,laptop or system.Through a phone all you need to do is to put on your bluetooth and transfer,but through the system or laptop you could use the bluetooth too or you could use a usb cable to transfer songs.
It is hard to provide any useful suggestions without knowing the type of cell phone your son is using.
Normally he would put the memory card in the cell phone microSD slot (provided it can support 2gb card), plug the USB cable from computer to cell phone (if it supports this). Normally the phone will have also got some software apps CD which should be loaded to computer. This will provide the necessary functions to load music files to the phone.
Alternative to USB is bluetooth connection which both the computer and the cell phone will have to support. He can transfer music files that way.
I am not sure if he can copy the files directly from the computer to the memory card and play it on the cell phone as data formats are not standard. Also iTunes files need to converted to mp3 format. If these are protected iTunes files then it becomes a bit harder - best to burn a CD and then rip into mp3 format.
Once again these suggestions are useless if cell phone cannot play music (mp3 or WMA etc) files, does not have microSD slot, does not have USB or bluetooth support.
To put music on your W810i cellphone, connect it to your laptop with the usb cable. If you don't have the cable use a memory stick. The phone or card will show up as a removable drive on your computer in the Windows Explorer. Copy folders of music into the MP3 directory. When your phone is disconnected or the card is inserted, it will take several moments to index the music, and then your music will appear in the music listings.