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Re: cant see top 2" of program
Try going to the service mode. I think it goes like this. Press menu, and hold it. Then press volume up and volume down at the same time for 8 seconds. Then you should be able to go to service mode. scroll down till you find the adjustment for vertical size, the top part. If the service mode proceedure I gave you is wrong, You can try asking someone else here if they know how to go into service mode for your particular model.
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You can download the user manual here. http://www.retrevo.com/support/Toshiba-57H84-TVs-manual/id/311ag813/t/2/ The closed caption feature has two options: • Captions—An on-screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked as “CC” in TV listings). • Text—An on-screen display of information not related to the current program, such as weather or stock data (when provided by individual stations). To view captions or text: 1. Tune the TV to the desired program. 2.Press MENU, and then press x or • to display CUSTOM menu. 3. Press y or z to highlight CC, and then press ENTER. 4. Press y or z to highlight CAPTION or TEXT, and then press Enter. To turn off the Closed Caption feature: Highlight OFF in step 4.
on this type of tv each gun is controled by hor.and ver. chip together. it is on the board that controls the convergence of the tv. some manufactors have recalls on problems like this. i dont know if this one does but it may. you can check with mitsub. i do know that this part is about 250.00
try fixing the convergence 2 after your've aligned the convergence 1 - the second (accessed via the set up control) let's you adjust on 9 different axis to align the red and blue tubes to the green. you select which + sign you want to adust by pressing the corresponding number for the + ie 1 for the top left, and 9 for the lower right corner.
good luck (note - you cant change the green only the red and blue, if the whole edge is a mess try moving the image (you need to be in zoom mode, and then access the position adjustment via the pitcure set up screen.