Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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Itunes shuts down when itouch is connected

When I connect the itouch to a Vista laptop, Microsoft WIndows gives a message that says that "itunes must shut dow with an unknown error, there is no solution available at the moment" I have uninstalled and reinstalled itunes to no vail...........any advice would be appreciated, I have installed itunes 8 and am running version 2.2 on the itouch.

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  • narellecarte Jan 04, 2009

    I have tried disabling the DEP setting and this made no difference. It said that the change was successful, but still the same problem. I have now tried to install iTunes on a different laptop (also running Vista) and have the same problem so there is obviously a conflict somewhere with the two........any other ideas ???

  • Anonymous Mar 07, 2009

    When ever I connect my itouch to the computer itunes shuts down "unexpectedly"

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  • 492 Answers

You need to look up help on disabling DEP for itunes.

Posted on Jan 04, 2009

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