When I connect the itouch to a Vista laptop, Microsoft WIndows gives a message that says that "itunes must shut dow with an unknown error, there is no solution available at the moment" I have uninstalled and reinstalled itunes to no vail...........any advice would be appreciated, I have installed itunes 8 and am running version 2.2 on the itouch.
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If your itouch reads "disabled connect to itunes" and shows the "locked" icon and your itunes will not even recognize the device and itunes says your itouch is locked and enter password, Here is what you do to restore your itouch: (you will lose all itouch contents but it is worth it as almost all say it is broken and worthless)
1. Turn off your itouch or ipod. Do not have charger / usb connected to ipod or itouch.
2. With device off, connect the charger end of the cable to the itouch / ipod but do not plug the usb into the computer.
3. Open Itunes
3. While holding down the menu button (and I mean keep holding it down), plug the usb into the computer.
4. Wait to see the new wonderful graphic on your device and computer screen that shows that your ipod / itouch is recognized.
Your itouch will start immediately restoring itself and you are ready to fill it up with wonderful images, photos and videos again!
So happy to share this tip. It saved me money and time.
From Apple Website1. Restart your computer (yes, you have too) 2. plug in your ipod touch (it should have the usb cord and itunes picture on the screen) 3. open itunes. 4. itunes will recognize the ipod. just ignore the message, and then hold down the home and hold button (on the top) for about 10 seconds, and after you count to 10, release the top hold button, but still holding home. 5. itunes will pick up the ipod, and once it does, release home. 6. Now click restore, and everything should work fine. (if problem persists, try turning off firewall, and close all other programs)
To reset the iPhone or iPod Touch, press and hold down the Sleep/Wake button and the Home button simultaneously at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears, reset is done.
vista is a hassle in all my experiences, have you tried completely uninstalling itunes and reinstalling your brower is it only the browser that cannot connect to the internet or is it other programs too? you could try using a system restore point