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Dyson dc16 won't stay on - Dyson Vacuums

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  • 755 Answers

Hello, this is Ava with Think Crucial.

If your vacuum doesn't turn on, make sure that plug is fully inserted into a fully functional electronic outlet. If it still not turning on after verifying this, it could be that the power switch is malfuntioning. You may need to replace the power switch by opening up the handle of your vacuum. I suggest to refer to your manual on how to replace the power cord or contact Dyson for troubleshooting steps. 1-844-679-1647

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Mar 05, 2017

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 389 Answers

SOURCE: Dyson DC16 Handheld Vacuum Cleaner Manual

Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

Posted on May 17, 2009

  • 2 Answers

SOURCE: my dyson dc16 is not holding a charge

I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...

My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!

I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.

It's good to have my hand vacuum back! I missed it!

Rock on Dyson.......

Posted on Jun 22, 2010

promo7uk
  • 19 Answers

SOURCE: Dyson DC16 has broken impeller. Need schematic

you cannot buy the impella but i have a complete motor for spares if u think your upto the job pls msg me,, promo7uk2@hotmail.com

you pay postage costs via paypal and 10£ for motor and its yours,

Posted on Jun 26, 2010

  • 6 Answers

SOURCE: Dyson DC16 keeps cutting of

Most likely it is your battery. the lith ion batteries die out over time. That is on of the symptoms of an old battery. Did you call Dyson? They have a 5 year warranty

Posted on May 07, 2011

  • 43 Answers

SOURCE: can i get instructions for my dyson DC16

Here is the link....just select the dc16 model you have and you can veiw and save or print the manual!

http://www.dyson.com/support/help.asp?model=SUP-DC16&article=1374

Posted on May 10, 2011

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1 Answer

I cleaned the filter of my Dyson DC16 and after I put it back together it won't recharge


Hi Fayez,

I'm sorry to hear you're having difficulty with your DC16. It's probably best if you give our Helpline a call so we can resolve this for you as quickly as possible. One of our advisors will be happy to run through some troubleshooting with you to determine the cause of the issue.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - if you're located elsewhere, please let us know where you're based so we can provide the correct contact information.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 05, 2012 | Dyson DC16 Bagless Handheld Cyclonic...

1 Answer

My handheld dyson won't charge but when I hold the trigger the lights come on?


Hi Lynora,
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Best wishes,
Jessica

May 03, 2012 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

How to release canister from dyson root cyclone vacum


Hi there,

For guidance on emptying the clear bin from your Dyson DC16, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc16/dc16/maintaining-your-dyson-machine/empty-the-clear-bin1/emptying-the-clear-bin-step-1


If you're trying to remove the clear bin from the machine, you can do so by following these steps:

http://www.dyson.co.uk/support/dc16/dc16/using-your-dyson-machine/how-to-remove-a-blockage/how-to-remove-a-blockage/check-cone-shroud-1

I hope this helps - for any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 16, 2012 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works


Hi Peter,

I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Nov 01, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

Dyson dc16 battery not hold full charge, all three lights stay on indicating a full charge.


Hi there,

If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.

You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 25, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I have a hand held Dyson model dc16 and it does not hold a charge, the the batteries go bad


Hi there,

I'm sorry to hear you're having difficulties with your DC16. If you'd like to purchase a replacement battery, you can do so via our online store - visit www.dyson.com and click 'Spares'.

Alternatively, if you'd like to order over the phone, or if you'd prefer to consult one of our experts before making a purchase, please call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 19, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I put a new battery in my 5 year old Dyson DC16, after a couple minutes in the charger the vacuum turned itself on and ran until the motor (circuit board) burned up. I bought a new Dyson motor assembly...


Hi there,

Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.

Alternatively, we could arrange to have the cleaner returned to us for further inspection.

In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 31, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Jun 09, 2011 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...


Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 23, 2011 | Dyson DC16 Root 6 Bagless Handheld...

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