Westell 327 modem is listed on itouch; itouch asks for password
Westell 327 gateway is working.
itouch sees it and I see 3 bars on my itouch. A lock appears next to the name of my network, but then itouch asks for password. I tried using the westell password I set when I reset my username and password (after using the westell username and password to get started)
When I typed in my newly set password on my itouch it did not work. I am thinking this is not the password that itouch is looking for???
Or should I use the password that is attached to Key 1 when I got into Westell privacy settings? (I tried that but it did not work)
Are there other settings on the Westell 327 that I should insure are correct so my itouch will connect?
I am a beginner, all help is appreciated... Thank you!
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sometimes the default gateway is not always 192.168.1.1 sometimes it is actualy your ip adress for example 192.168.0.1 but that won't always work so go to command prompt and type 'ipconfig" and press enter first try your ip and then try the default gateway... for any more help please pm me for any more help...
Your dsl line stays the same. you're only changing your dsl equipment.
if you are not able to go online using the 327w, you might need to have it configured depending on the type of connection that you have. if you are using PPPoE (which means you enter a username and password on the modem to connect to verizon) you need your 327w configured for pppoe. but if you are using DHCP connection, any modem or routers should be plug and play.
Most verizon customers from the west coast uses DHCP while those on the east coast uses PPPoE.
You can call tech support to make sure which type of connection you are using.
if this is the first time you're trying to connect your laptop with the gateway, if this is a windows operating system, you have to go to your wireless zero configuration so that windows can automatically configure the wireless connection of your laptop. you cann see that by clicking on start, and then run, and then type in the box services.msc, and then search for wireless zero configuration click on start if the service has not yet started. if this doesn't work check your built in wireless adapter, uninstall and reinstall it. try to access your westell by typing in 192.168.1.1 in the internet explorer address bar. the default username and password for that is admin and password. you can configure the wireless settings in the modem by going here. the WEP key for your wireless connection can be found below your westell modem/router. if i'm not mistaken this is the westell 327 versalink right? you can also find out if your laptop is connected to your modem by checking your computer's ip address. it should be 192.168.1.xx. if it's like this, your laptop is connected to your 327w. if it's a 169.xxxx ip address, you're not connected to the modem. the best way to configure your laptop and modem wirelessly is to configure it while you're connected using an ethernet cable.
it seems that the router capability of both devices are conflicting with each other so below are the steps that you can try to setup the two devices to work with each other.
i assume that you are using pppoe connection from at&t and you are using a connection manager. if so, with the current setup that you have right, you need to disable the connection manager on your computer (network connection, disable at&t connection) and set the connection of your web browser to "never dial a connection". check now if you will be able to connect to the internet instead of being prompted for a password. if your problem is still the same, try the steps below.
configure the westell 327w the way it was before (when it works properly when hard wired to the computers but the wireless sucks) but disable the wireless capability. change now the ip address of the smc router from it's default (192.168.2.1) to an ip address which is on the same segment as the ip address of the westell 327w (ex. 192.168.1.2 if your westell 327w is using the ip address 192.168.1.1). disable the dhcp of the smc router (note:make sure that you have configured all the settings that you want to configure with the smc (i.e. wireless settings, port forwarding, etc). then connect the westell to one of the LAN ports of the smc (note: with this setup, the wan port of the smc should not be used) and power cycle everything and check if this setup will work.
hope this'll help you and just ask me if you have other concern.
if you are using the USB port of the modem, you should be able to see your modem while you are online, but if you are connect through ETHeRNET, you wont be able to see the modem on your device manager.
If the 327 was never set up for wireless you need to connect to it with an Ethernet cable and plug that into your Mac and one of the RJ45 ports on the back of the 327. Type http://192.168.1.1 into your browser, this should take you to the Westell Home Page (Your Router). The default for wireless in this router is disable. There are tabs across the top on the page, select Configuration>Wireless>Basic. This opens the Wireless Operation Window. If Wireless is disabled, click arrow to enable. You can also enable and disable encryption in this same window and if you choose to use the basic WEP in the device, the WEP key is on the label on the bottom of the router. If all this is good your laptop should be able to detect the wireless connection, the default is the serial number on the bottom of the router so you will know which connection is yours. REMEMBER TO CLICK SAVE before exiting the window! Hope this helps.
the default password for your westell 327 is username: admin and password: password, the admin admin combination is what usually isp providers such as verizon tells you to put in after configuring it for the first time. 192.168.1.1 is the url add for you to be able to access your westell 327. after accessing your modem you can find the WEP key below the modem, after enabling the security of your network the WEP kep is your default security password