Question about Westell Wirespeed VersaLink (A99-327W11-00) Router (A99327W1100)

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Westell 327 modem is listed on itouch; itouch asks for password

Westell 327 gateway is working.
itouch sees it and I see 3 bars on my itouch. A lock appears next to the name of my network, but then itouch asks for password. I tried using the westell password I set when I reset my username and password (after using the westell username and password to get started)
When I typed in my newly set password on my itouch it did not work. I am thinking this is not the password that itouch is looking for???
Or should I use the password that is attached to Key 1 when I got into Westell privacy settings? (I tried that but it did not work)
Are there other settings on the Westell 327 that I should insure are correct so my itouch will connect?
I am a beginner, all help is appreciated... Thank you!

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  • ewayz7 Jan 11, 2009

    Westell 327 gateway is working.
    itouch sees it and I see 3 bars on my itouch. A lock appears next to the name of my network, but then itouch asks for password. I tried using the westell password I set when I reset my username and password (after using the westell username and password to get started)
    When I typed in my newly set password on my itouch it did not work. I am thinking this is not the password that itouch is looking for???
    Or should I use the password that is attached to Key 1 when I got into Westell privacy settings? (I tried that but it did not work)
    Are there other settings on the Westell 327 that I should insure are correct so my itouch will connect?
    I am a beginner, all help is appreciated... Thank you!

  • Sara12345678 May 06, 2009

    I have the same problem. Is it possible to change my password? If so, how?

  • Anonymous May 18, 2009

    I kinda have the same password , but I found out
    Westell doesn't wait for the itouch because it's wired meaning it's a modem and wireless network.


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  • 192 Answers

Lock on the botom of the router it might be locking for the WEP password on the label

Posted on Jan 04, 2009

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if this is the first time you're trying to connect your laptop with the gateway, if this is a windows operating system, you have to go to your wireless zero configuration so that windows can automatically configure the wireless connection of your laptop. you cann see that by clicking on start, and then run, and then type in the box services.msc, and then search for wireless zero configuration click on start if the service has not yet started. if this doesn't work check your built in wireless adapter, uninstall and reinstall it. try to access your westell by typing in 192.168.1.1 in the internet explorer address bar. the default username and password for that is admin and password. you can configure the wireless settings in the modem by going here. the WEP key for your wireless connection can be found below your westell modem/router. if i'm not mistaken this is the westell 327 versalink right? you can also find out if your laptop is connected to your modem by checking your computer's ip address. it should be 192.168.1.xx. if it's like this, your laptop is connected to your 327w. if it's a 169.xxxx ip address, you're not connected to the modem. the best way to configure your laptop and modem wirelessly is to configure it while you're connected using an ethernet cable.

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it seems that the router capability of both devices are conflicting with each other so below are the steps that you can try to setup the two devices to work with each other.

i assume that you are using pppoe connection from at&t and you are using a connection manager. if so, with the current setup that you have right, you need to disable the connection manager on your computer (network connection, disable at&t connection) and set the connection of your web browser to "never dial a connection". check now if you will be able to connect to the internet instead of being prompted for a password. if your problem is still the same, try the steps below.

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hope this'll help you and just ask me if you have other concern.

ciao!



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Hope that helps.........

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here is a USB port
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and here is an ethernet port

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Westell versalink 327w i need default password


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