Question about Microwave Ovens

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Microwave is a kitchenaid 1000w which evidently has had this problem in past reading reviews... it is over the stove.. less than 2 yrs old, with maybe a months worth of use (second home) comes on by itself and then won't program even after unplugging etc. what does kitchenaid say about this problem? don't want to pay a lot to fix if it is a defective unit... ????

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  • Microwave Ovens Master
  • 8,820 Answers

You have a shorting membrane keypad.

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.


So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly (and please remind me of your model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jan 09, 2009

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