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Wd my passport disk structure is corrupted or unreadable

Have a WD mypassport external hard drive. When opening it a message comes up " disk structure is corrupted or unreadable" Very concerned as all of my data is stored on this drive

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  • Western Digital Master
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Click start control panel administrate tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

Automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start then after its finished return and tick the other box you should not

do anything while the chkdsk utility is in progress any input may damage this drive
i have found the best results ticking in one box the returning after it has finished then ticking the other box

it might take some time depending on the size of your disk but be patient

hope it helps

Posted on Nov 01, 2012


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Posted on Jan 02, 2017

  • 13 Answers

SOURCE: Corrupted and unreadable hard drive

Ifyour external hard drive hasn't suffered any physical damage, thendue to a power failure, improperly disconnecting the external harddrive, or a virus, your drive's MBR/boot sector may have beencorrupted (it basically holds information about the drive). Luckilythere are “easy” ways to fix this. Unfortunately, I recently hadto deal with this situation after my external hard drive lost powerwhile in use.
Forme, I had an external hard drive that before the incident, had aFAT32 file system. After it lost power, it was reported in Windows ashaving a 'RAW' file system andwas unreadable/inaccessible and actually asked me if I wanted toformat it (of course not!). After performing some web searches, Ifound the solution to my problem...
Using“dskprobe.exe”, which can be downloaded from Microsoft's website(and should also be on your Windows installation CD), I was able tofix everything, with no data loss, in a matter of minutes:
NOTE:if you don't know what file system (FAT, FAT32, or NTFS) yourexternal hard drive was set to, then it would probably be best tojump to the “Alternate Solution” below as the program used thereshould determine it automatically.

Formost, if not all, Windows Operating Systems:
ChkdskDoes Not Use Backup Boot Sector to Fix Corrupted FAT32 Boot Sector
Dskprobe.exeMay Damage FAT32 Boot Sector

RecoveringNTFS Boot Sector on NTFS Partitions

Downloaddskprobe.exe option (via Windows XP Service Pack 2 Support Tools):

Ifthe above solution didn't work, or if you want to try a differenteasier program, then download TestDisk v6.11.3. I saw this software while I was writing this response. It's FREEand 100% certified by to have no spyware, viruses, oradware. It has a number of data recovery capabilities. I tested itout on numerous situations by using a thumbdrive filled with dummyfiles. The tests included: deleting the first boot sector, deletingany applicable backup boot sectors, deleting all boot sectors, andperforming these tests on different file systems (FAT/FAT32). Ididn't get a chance to try the NTSF file system though. Afterfollowing the steps/questions in the software I was able to fix thethumbdrive back to its working state every time, for every situation.No loss of data at all. It even allows you to make a drive image ofthe corrupt drive before hand if you want. Therefore, I candefinitely recommend it as a great solution. For information, seebelow and decide if you want to try it out yourself:


TestDiskSample Screenshots

TestDisk DataRecovery Examples

TestDiskStep By Step

TestDisk Download (FREEWARE)

***NOTE:As a precaution, try and make backup copies of any necessarysectors before you write to them (ex. in dskprobe: read sector in andthen go to: file->save as). I also suggest you practice what youcan on a usb thumbdrive you don't care about beforehand. You can prepthe thumbdrive by formatting it to the file system you plan onrecovering and inserting dummy files.

*Ifnone of these solutions work. Try downloading and using “Recuva”.It's free/no spyware, etc. You should be able to recover some or allof your files through a time consuming process depending on the sizeto be recovered:


Posted on Aug 09, 2009

  • 101 Answers

SOURCE: my WD 250GB passport portable hard drive is not recognized

If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.

Posted on Aug 26, 2009

  • 109 Answers

SOURCE: How to format WD Passport 1TB to FAT32

Plug the drive into your PC.

Right Click on My Computer (or Computer in Vista/Windows 7) and select Manage.

Click on Disk Management.

Right Click the Volume in question and select Format. Select FAT32 in the options.

Posted on Dec 24, 2009

  • 5660 Answers

SOURCE: malfunctioning WD passport that windows doesn't detect.

Inside the case is a regular laptop size harddrive.
Laptop harddrives are 2.5 inches across. (2-1/2 inches. Desktop harddrives are 3.5 inches)

I would suggest the external enclosure the harddrive is in, is defunct.
I would suggest buying a new external enclosure, and putting this harddrive in it. Then just plug the USB cable in, (As you did before), and download your data, to be ready to transfer.

You need an external enclosure that is Sata, and is for a 2.5 inch harddrive. These are relatively inexpensive.
Let me show you some examples:

Posted on May 10, 2009

SOURCE: my external hard drive is corrupt, i want my data back.

Data can be recover but the drive must be accessible by OS. As you write windows vista says drive is not accessible and that the disk structure is corrupted and unreadable.Do one thing try the same drive at another PC. If it run on that PC copy the data to that PC. Now format the drive and paste the same data back to your drive. But, if same thing happend then there are chances of fault in the driveand for this you shuld visit to the service cetre but, they are not responsible for the data.

Thanks & regards,
Rakesh Kumar

Posted on Apr 06, 2009

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When I try to read my WD erternal Hard drive I get a error message "the disk structure is corrupted and unreadable" what can I do

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Hope this information will help.
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Hi there and welcome to Fixya!
This error indicates that the processor is not able to communicate with your External Hard Disk.
I'm pretty sure you've already tried connecting the External Hard Disk to a different computer. If not, this is the best time to do it to isolate the issue. If you're having the same issue with other computers, then the problem lies with the External Hard Disk. There's a possibility that it's damaged, corrupted or infected by a virus. If it's still under warranty, get assistance with the manufacturer. If it's not, try checking the cable for any physical damaged, or better yet try a known good working cable.
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All my music that was on my wd are gone when i plug in my wd it doesn't show anything

Connect the WD Passport to a different computer, to see if YOUR computer is the problem.

If that does not help, any external disk-drive has two major components, inside the enclosure:
* disk-drive
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Open the case, and disconnect the disk-drive from the adapter, and remove the disk-drive. Connect it as a "slave" disk-drive in a desktop computer, to see if the files can be "directly" read from the disk-drive.

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I have A WD 1 TB drive. I have saved files on it.

Open My Computer.
Click with the SECOND (usually the RIGHT) mouse-button on the icon for the WD drive.
Click Properties.
Click Tools.
Click Check Disk for errors.
Choose the option to let Windows "fix" the errors.

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Local disk error WD My Passport 250GB

Do you connect & disconnect the drive according to WD's recommendations here? Try another cable. (If yours was wearing out, that might explain why it only connected some times.) Try another usb port. Check the power supply (another receptacle) Unplug other usb devices from the system.
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Directory corrupted - unreadable.

try to run chkdsk (checkdisk) ---- chkdsk c: /f /r
also probably you need recovery software (easy recovery professional)

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