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Wd my passport disk structure is corrupted or unreadable

Have a WD mypassport external hard drive. When opening it a message comes up " disk structure is corrupted or unreadable" Very concerned as all of my data is stored on this drive

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  • Western Digital Master
  • 27,725 Answers

Click start control panel administrate tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

Automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start then after its finished return and tick the other box you should not

do anything while the chkdsk utility is in progress any input may damage this drive
i have found the best results ticking in one box the returning after it has finished then ticking the other box

it might take some time depending on the size of your disk but be patient

hope it helps

Posted on Nov 01, 2012

6 Suggested Answers

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Posted on Jan 02, 2017

  • 13 Answers

SOURCE: Corrupted and unreadable hard drive

Ifyour external hard drive hasn't suffered any physical damage, thendue to a power failure, improperly disconnecting the external harddrive, or a virus, your drive's MBR/boot sector may have beencorrupted (it basically holds information about the drive). Luckilythere are “easy” ways to fix this. Unfortunately, I recently hadto deal with this situation after my external hard drive lost powerwhile in use.
Forme, I had an external hard drive that before the incident, had aFAT32 file system. After it lost power, it was reported in Windows ashaving a 'RAW' file system andwas unreadable/inaccessible and actually asked me if I wanted toformat it (of course not!). After performing some web searches, Ifound the solution to my problem...
Using“dskprobe.exe”, which can be downloaded from Microsoft's website(and should also be on your Windows installation CD), I was able tofix everything, with no data loss, in a matter of minutes:
NOTE:if you don't know what file system (FAT, FAT32, or NTFS) yourexternal hard drive was set to, then it would probably be best tojump to the “Alternate Solution” below as the program used thereshould determine it automatically.

SOLUTION
Formost, if not all, Windows Operating Systems:
FAT32recovery:
ChkdskDoes Not Use Backup Boot Sector to Fix Corrupted FAT32 Boot Sector
http://support.microsoft.com/?kbid=247575
OR
Dskprobe.exeMay Damage FAT32 Boot Sector
http://support.microsoft.com/?kbid=246146

NTFSrecovery:
RecoveringNTFS Boot Sector on NTFS Partitions
http://support.microsoft.com/?kbid=153973

Downloaddskprobe.exe option (via Windows XP Service Pack 2 Support Tools):
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=49ae8576-9bb9-4126-9761-ba8011fabf38

ALTERNATESOLUTION (Windows, MAC, LINUX)(FAT, FAT32, NTFS, JFS, etc.)
Ifthe above solution didn't work, or if you want to try a differenteasier program, then download TestDisk v6.11.3. I saw this software while I was writing this response. It's FREEand 100% certified by softpedia.com to have no spyware, viruses, oradware. It has a number of data recovery capabilities. I tested itout on numerous situations by using a thumbdrive filled with dummyfiles. The tests included: deleting the first boot sector, deletingany applicable backup boot sectors, deleting all boot sectors, andperforming these tests on different file systems (FAT/FAT32). Ididn't get a chance to try the NTSF file system though. Afterfollowing the steps/questions in the software I was able to fix thethumbdrive back to its working state every time, for every situation.No loss of data at all. It even allows you to make a drive image ofthe corrupt drive before hand if you want. Therefore, I candefinitely recommend it as a great solution. For information, seebelow and decide if you want to try it out yourself:

TestDiskInformation
http://www.cgsecurity.org/wiki/TestDisk

TestDiskSample Screenshots
http://www.softpedia.com/progScreenshots/TestDisk-Screenshot-20124.html

TestDisk DataRecovery Examples
http://www.cgsecurity.org/wiki/Data_Recovery_Examples

TestDiskStep By Step
http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

TestDisk Download (FREEWARE)

http://www.cgsecurity.org/wiki/TestDisk_Download
or
http://www.softpedia.com/get/System/Hard-Disk-Utils/TestDisk.shtml

***NOTE:As a precaution, try and make backup copies of any necessarysectors before you write to them (ex. in dskprobe: read sector in andthen go to: file->save as). I also suggest you practice what youcan on a usb thumbdrive you don't care about beforehand. You can prepthe thumbdrive by formatting it to the file system you plan onrecovering and inserting dummy files.

*Ifnone of these solutions work. Try downloading and using “Recuva”.It's free/no spyware, etc. You should be able to recover some or allof your files through a time consuming process depending on the sizeto be recovered:
http://www.softpedia.com/get/System/Back-Up-and-Recovery/Recuva.shtml

Goodluck!!!

Posted on Aug 09, 2009

  • 101 Answers

SOURCE: my WD 250GB passport portable hard drive is not recognized

If your system detects the connected device that is a good start. Was the drive formatted for another operating system? Certainly try the drive on another system and/or another drive on your system.

Posted on Aug 26, 2009

  • 109 Answers

SOURCE: How to format WD Passport 1TB to FAT32

Plug the drive into your PC.

Right Click on My Computer (or Computer in Vista/Windows 7) and select Manage.

Click on Disk Management.

Right Click the Volume in question and select Format. Select FAT32 in the options.

Posted on Dec 24, 2009

joecoolvette
  • 5660 Answers

SOURCE: malfunctioning WD passport that windows doesn't detect.

Inside the case is a regular laptop size harddrive.
Laptop harddrives are 2.5 inches across. (2-1/2 inches. Desktop harddrives are 3.5 inches)

I would suggest the external enclosure the harddrive is in, is defunct.
I would suggest buying a new external enclosure, and putting this harddrive in it. Then just plug the USB cable in, (As you did before), and download your data, to be ready to transfer.

You need an external enclosure that is Sata, and is for a 2.5 inch harddrive. These are relatively inexpensive.
Let me show you some examples:
1.http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=2783&name=2.5-eSATA-Hard-Drive-Enclosure&Nav=|c:2781|&Sort=0&Recs=10

Posted on May 10, 2009

SOURCE: my external hard drive is corrupt, i want my data back.

Dear,
Data can be recover but the drive must be accessible by OS. As you write windows vista says drive is not accessible and that the disk structure is corrupted and unreadable.Do one thing try the same drive at another PC. If it run on that PC copy the data to that PC. Now format the drive and paste the same data back to your drive. But, if same thing happend then there are chances of fault in the driveand for this you shuld visit to the service cetre but, they are not responsible for the data.

Thanks & regards,
Rakesh Kumar

Posted on Apr 06, 2009

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My WD My Passport external Hard Drive ! TB formatted for Mac is not reading my files


A Windows PC computer will not read files on the WD hard drive that has been formatted on a MAC.
The fix.
Copy your photos onto the MAC computer then remove the WD hard drive and connect it to your Windows PC and format the WD hard drive in FAT32 file system.
After formatting has been completed remove the WD hard disk and connect it to the MAC computer. The MAC can read and write to a Windows FAT32 formated hard disk. You can now copy the photos from the MAC to the WD hard disk. When copying is complete, remove the WD hard drive and connect the WD hard drive to your Windows PC and you can now copy the photo from the WD hard disk to your Windows PC.

Mar 05, 2012 | Western Digital Passport WDXML800UE...

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When I try to read my WD erternal Hard drive I get a error message "the disk structure is corrupted and unreadable" what can I do


Use CHKDSK /f to check for errors
Hope this information will help.
Your response is very much appreciated. Thank you for using Fixya...

Sep 30, 2011 | Computers & Internet

1 Answer

Hello, I have allmost full wd passport 160Gb disc, computer don't recognise disk *** passport (it's writen "local disk" in folders section in explorer) say it's not accessible and...


Hi there and welcome to Fixya!
This error indicates that the processor is not able to communicate with your External Hard Disk.
I'm pretty sure you've already tried connecting the External Hard Disk to a different computer. If not, this is the best time to do it to isolate the issue. If you're having the same issue with other computers, then the problem lies with the External Hard Disk. There's a possibility that it's damaged, corrupted or infected by a virus. If it's still under warranty, get assistance with the manufacturer. If it's not, try checking the cable for any physical damaged, or better yet try a known good working cable.
Also, try restarting the computer when the External Hard Disk is connected to see if the computer can check its volume during the reboot. If the External Hard Disk failed to load after restarting, it is a possible virus issue. I would suggest running the most up-to-date antivirus software that you can find to scan your system and the external hard disk itself.

Jun 29, 2011 | Western Digital Passport 160GB External...

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WD Software will not load up, and Windows keeps giving me an I/O error. With the I/O error, I am not able to see or access any files that I have on my WD MyPassport 1TB, SN WXD0AA9W6561


Have you tried another USB port.Try not using a USB hub and plug it into a different port on your PC. Also try temporarily disabling your virus and anti-spyware program. My virus program Antivir always blocks my WD software. There may have been an update that now blocks it. Check all your cables and plugs on the WD drive and if still not working try starting your pc in safe mode and see if the WD drive is recognized. Hope this was some help, Thanks for using FixYa

May 11, 2011 | Western Digital My Passport Essential SE...

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Hi there, I just bought my WD My passport 500gb usb 2.0 last november, it was fine until yesterday when I mistakenly pulled out the cable while it was installing the WD smartware on the laptop, since then...


1 If the warranty is valid> get another drive and install it according to the instruction set. the hassle is better than trying to fix what is broken or defective without the tools to do so.

Feb 12, 2011 | Western Digital My Passport Essential...

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All my music that was on my wd are gone when i plug in my wd it doesn't show anything


Connect the WD Passport to a different computer, to see if YOUR computer is the problem.

If that does not help, any external disk-drive has two major components, inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter

Open the case, and disconnect the disk-drive from the adapter, and remove the disk-drive. Connect it as a "slave" disk-drive in a desktop computer, to see if the files can be "directly" read from the disk-drive.

Oct 10, 2010 | Western Digital WD Passport 250GB Portable...

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I have A WD 1 TB drive. I have saved files on it.


Open My Computer.
Click with the SECOND (usually the RIGHT) mouse-button on the icon for the WD drive.
Click Properties.
Click Tools.
Click Check Disk for errors.
Choose the option to let Windows "fix" the errors.

May 30, 2010 | Western Digital My Passport Essential SE...

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Local disk error WD My Passport 250GB


Do you connect & disconnect the drive according to WD's recommendations here? Try another cable. (If yours was wearing out, that might explain why it only connected some times.) Try another usb port. Check the power supply (another receptacle) Unplug other usb devices from the system.
See this article. Good luck!

Aug 18, 2009 | Western Digital WD Passport 250GB Portable...

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Directory corrupted - unreadable.


try to run chkdsk (checkdisk) ---- chkdsk c: /f /r
also probably you need recovery software (easy recovery professional)

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