Question about Arris SURFboard SB5120 Modem

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Linksys router and modem problems

I just bought a wireless linksys router so i can play xbox live. i followed all of the steps but i could not configure it. I then realized that my Arris modem is USB but it has an ethernet spot on the back. I have been trying many things to try to make my internet on my computer work and my xbox live at the same time, but either 1 or the other works, not both. Can you please help me.

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Hello,

Most cable company's will not allow you to use the USB and the ethernet connection at the same time. You will need to only use ethernet to your PC and your XBOX. Once you have the ethernet cord connected from your modem to the WAN/Internet port on your router you will need to press the reset button on the back of the arris to authorise the router for access. After that is done you will plug you XBOX into 1 of the 4 numbered ports on the router. Then you will need an additional ethernet cord for your PC.

Hope this helps

Posted on Apr 09, 2009

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