Question about Dell A940 All-In-One InkJet Printer

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Dell A940 copier works fine but will not print

My Dell A940 Appears to print, but produces a blank paper. Copier works fine. I saw a posting here that sounded the same and followed the answer: shut down spooling, removed the dell software & reinstalled firmware and drive but the problem persists. Any other ideas? Thanks

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  • Gdev Jan 11, 2009

    Thanks for the response. the printer is not heavily used, but the fact that a copy will print fine makes it improbable it could be the cartridges. I'm at the point now where I'm ready to just toss it and get a replacement.

    Thanks again

  • Gdev Jan 11, 2009

    throwing the printer out.

  • Anonymous Jan 19, 2009

    sAME PROBLEM i USE PRINTER EVERY DAY

  • sdlbless Jan 28, 2009

    Having the same problem also it is now giving me a message stating that the color cartridge is missing when it is in the printer. I tried to switch the cartridge in put the black cartridge in now it says black cartridge is missing.

  • Anonymous Jan 30, 2009

    my ink ran out I replaced it and now it won't print files from my computer. The test sheet came out in full color though?

  • Gdev Feb 02, 2009

    thanks for your help. I replaced the printer. but It had fairly new ink carts, and it did print copies




  • barbiebrock Feb 11, 2009

    The test page prints in its entirely, but when I open notepad and type just a work or two, the page is blank. i can print pictures too just fine. i've deleted the printer and reinstalled. i've removed the cartridges and replaced them. i'm unplugged the printer and plugged it back in. still blank pages

  • ronc50 Feb 12, 2009

    mmachine sounds like it oprinting but blank paper comes out .replaced cart 2x

  • Thomas F. Schneider May 11, 2010

    I am thinking that the ink is not coming out of the cartages. Has it been along time since it has been used? 



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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 28, 2009

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