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Operating system prevents opening link in emails

Since my daugther added an anti virus to computer I cannot open links in an email

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  • Master
  • 7,365 Answers

You have to go into the anti virus settings and adjust the settings
for your emails

Posted on Nov 02, 2012

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6 Suggested Answers

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Whisperwolf
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SOURCE: What does this error message mean?

It means you've got a corrupted file.

This is usually is a malware that is deleting the js3250 file.
"Go to C:\Windows\System32\ipv6monl.dll and delete it. Reinstall Firefox and it will work fine."

Posted on May 26, 2008

fblock
  • 289 Answers

SOURCE: When I Try To Open Email Link It say file Does Not

It appears that you are trying to open a document that is linked (attached) to an email and the file is not assiciated with an application in Windows. The file's extention (.DOC, .PDF, .TXT, etc.) will tell you for the most part what application you need installed on your computer to get the file to open. If you post that file extension, we may be able to steer you more. So - you need to be sure the appication is installed. Also - if you "know" that the application that should be opening your file "is" installed, then you may just need to make the "association" from My Computer by using... Tools > Folder Options and the File Types tab to coreect the issue.

Posted on Apr 28, 2009

  • 94 Answers

SOURCE: links from email don't respond when click on.

If you are using an on-line email service check your settings. It might be possible to enable that. If you are using software such as Outlook or Outlook Express enable the choice to receive and view your email as html or rich text instead of view as text.

Posted on Jul 17, 2009

  • 2841 Answers

SOURCE: Clicking on links in email don't work

Links in an email in the Junk folder will never work. It is set this way to protect you. However if you are clicking a link in an email in the Inbox, right click the link and then click "Open Hyperlink". Once you do that the links on emails in your Inbox should work from now on. If not, is IE your default browser? If not make it so. If that does not work open Internet Options >> Control Panel >> Programs Tab >> Reset Web Settings.

Posted on Aug 04, 2009

luciana44
  • 292 Answers

SOURCE: Browser only opening on SOME OUTLOOK links

The problem is not with your computer or your browser. You are saying 2 links opened. The other 2 did not open. It is quite common different links point to the same URL. The reason it did not open was because there is some mistake in the URl. Another reason could be that your browser is setup to block certain type of websites.
Hope this will help you.

Posted on Aug 22, 2009

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My email gets open then anothersource takes its place


Kathy, I believe you have a virus probably, run your anti virus (do a complete scan of your system right away) to prevent worse issues.
Links below may help explain.
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Got computer virus from the Email name "HEY"


It's unlikely that a virus from an email cut your Internet connection. Simply opening an email will not give you a virus. You have to open a link or download a file from the email. If you did neither of those things, then you don't have a virus. If you did either of those things, then run an anti-virus program on your computer.
If you have one already, open it up and activate a Full Scan. If you don't have one, use a different computer to download the .exe of Microsoft Security Essentials, transfer the file to your computer, and then install MSE. Run a Full Scan.
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Why can my account be sending unsoliced email to my friends


Your email account has been hacked by spammers, change your password and install anti virus software in your computer.

Jan 28, 2012 | Health & Beauty

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A virus damaged my account, sends stupid links to my friends, what can I do? I know the system will possibly throw me away, so I'd like to report what happened, because it was just an...


1st install latest anti virus software like NIS

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Also you can send email to the abuse team reporting them the problem so they will check for it.

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Can't attach pictures in email


Some anti-virus programs will prevent pictures based on extensions from being sent via email. Check to see if this is so if you got any updates from your anti-virus program. You can send them if you change the extension from .bmp, or .jpg or whatever to .txt. Mind you that there may also be a size limitation from your ISP of maybe 10 MB per email

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Your computer is infected by a virus. Run computer virus scan using your computer anti-virus. If you can't do a virus scan, use an online virus scan. Try this link

http://eset.com/onlinescan

Nov 10, 2009 | Yahoo Mail

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Every time I open an email with an attachment my pc crashes. My isp is aol. Also I am prevented from accessing my aol mailbox on Internet explorer


this is a setting from the browser ...go to tools internet options( explorer) or options from tools for mozila and add to exceptions ..or lift the interdiction ...
in what regards the attachments into the mails its a blocking from the anti-virus...go to the anti-virus settings and lift the scanning for attachments or at least make 'it more permissible >>

Oct 07, 2009 | Computers & Internet

1 Answer

Clicking on links in email don't work


Links in an email in the Junk folder will never work. It is set this way to protect you. However if you are clicking a link in an email in the Inbox, right click the link and then click "Open Hyperlink". Once you do that the links on emails in your Inbox should work from now on. If not, is IE your default browser? If not make it so. If that does not work open Internet Options >> Control Panel >> Programs Tab >> Reset Web Settings.

Aug 04, 2009 | Microsoft Windows Vista Home Premium SP1...

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I have an open account with you at this time. I have just replaced my old commputer with a new one, and Im trying to download the norton anti virus protection to it. I am unable to do this as I get told...


Hi, if you want to install new norton anti virus you may delete all existing norton anti virus in the present pc and then install new norton so that no conflict your installation.

Mar 20, 2008 | Computers & Internet

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