Question about Washing Machines
The symptoms you are describing are most likely caused by a bad load sensing switch. The relay in the switch sticks and allows the washer agitate before it fills.
A simple check is to access the load sense switch and unplug the wires to it. Then check the operation. I have provided you with the instructions for accessing the load sense switch in the images below. I am also including the checks that can be made if you have a volt/ohm meter. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.
Once the console is open the load sense switch is the switch that has the clear plastic hose connected to it. Remove the connector that has the violet, white and the blue with orange stripe from the switch. Then carefully plug the washer back in and start a wash cycle. If the washer does not do anything, you need to replace the load sense switch (part number W10177795). If the washer still agitates, the problem is most likely a failed timer (part number W10243947).
Posted on Nov 01, 2012
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Posted on Jan 02, 2017
Easy fix. Lid switch is bad. This is a direct drive machine. Older models would wash but not spin these latest babys won't wash or spin with the lid switch broken. To access te switch you flip up the control by using a putty knife to release each end. Older models had a screw that needed to be removed, not so with the newest ones. The switch has 2 hot wires and a ground wire. Jump them 2 hot wires and see if she runs
Video: How to get into these machine:
How it works
Posted on Apr 30, 2011
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