Question about Samsung SRP 270AP Matrix Printer

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Problems with SRP 270AP - it prints garbage

I have this ticket printer that used to work. I stored it for some weeks (maybe 4 or 5) and now it just prints garbage, what can I do? I tried resetting the configuration and all but it doesn't seem to work. I changed Parallel cables in case that was it and no luck. I changed computers also and it still doesn't work.

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Re: Problems with SRP 270AP - it prints garbage

Garbage in garbage out. I reckon that printers will only print what data they are sent. So reinstall drivers on both computers in the first instance then report back

Posted on May 17, 2007

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PP8000B printer just prints garbage..and Cash drawer doesn't open have tried the O POS manager , tried almost everything .. Any suggestions welcome...HELP

Every POS software has commands that opens the cash drawer and prints the ticket. It also controls how long the receipt ticket is, if it prints in color. Then there are two types of cables that communicate between the cash drawer and the printer to pop the drawer. Then there are dip switches in the printer that change how the printer operates according to the software. When it prints garbage, the driver that comes from the POS software is not synced with the printer. Sorry you asked. Call the POS Software company.

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This can depend upon several things -
Does the printer feed the tickets through normally when pressing the feed button?
If it does not, I suggest the ticket has the length and width defined incorrectley.
The othe rissue maybe in the printer detecting the gap bewteen the tickets. To solve this issue , more information is necessary,
can you print a ticket to a file and post it?
Sorry I can`t be of more help

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Thermal paper has a special coating and protective layer to prevent it from fading from exposure to heat, including light. But if the coating is bad then it'll show problesm like you describe

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First you'll need to make sure your system has a COM (serial) port. Looks for a port on the pC that has 9 pins (5 on top, 4 on bottom). Get a Null modem DB25-DB9 cable and connect the printer to the PC. That'll take care of the hardware connection. Youll need to know what kind of driver you want to use. POS printers like the Samsung SRP printers either has a windows or OPOS driver. You should have a software you intend to use to print to the printer, so check with the software vendor what kind of driver you need to print. Install that driver, make sure the baud rate on the printer and the driver is matched and your good to go.

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Hi Anabel,
I've heard of this kinds of issue in cases where an adaptor cable (usb-serial, usb-parallel) causes this. But if this isnt you perhaps you can try reloading the printer's newest driver.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Please reference the user’s manual on page 11 and 12 for dip switch settings.

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