Question about Arris SURFboard SB5120 Modem

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Linksys router i just bought a wireless linksys router so i can play xbox live. i followed all of the steps but i could not configure it. I then realized that my Arris modem is USB but it has an ethernet spot on the back. I have been trying many things to try to make my internet on my computer work and my xbox live at the same time, but either 1 or the other works, not both. Can you please help me.

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Unless your computer has an ethernet card it is not going to work, so if your computer is usb then you will need to purchase an ethernet card for it.

Posted on Jun 03, 2009

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Hello,

Most cable company's will not allow you to use the USB and the ethernet connection at the same time. You will need to only use ethernet to your PC and your XBOX. Once you have the ethernet cord connected from your modem to the WAN/Internet port on your router you will need to press the reset button on the back of the arris to authorise the router for access. After that is done you will plug you XBOX into 1 of the 4 numbered ports on the router. Then you will need an additional ethernet cord for your PC.

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Jan 04, 2009 | Arris SURFboard SB5120 Modem

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You must assign a static IP address on the Xbox 360 that it is outside of the Zoom X6 router's DHCP pool. Also, the Xbox 360 must be in a DMZ. This will prevent the firewall of the router from blocking connections to the Xbox 360.
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    • Power on your Xbox 360 and go to the System area.
    • Select Network Settings and then Edit Settings.
    • Select IP Settings. The Edit IP Settings screen opens.
    • Select Manual and then enter the following settings:
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      • Subnet Mask: 255.255.255.0
      • Gateway: 10.0.0.2
    • Select Done, to go back to the Edit Settings screen.
    • Select DNS Settings. The Edit DNS Settings screen opens.
    • Select Manual and then enter the following setting:
      • Primary DNS Server: 10.0.0.2
      • It is not necessary to enter a Secondary DNS Server.
    • Select Done.
    • Power down your Xbox 360.
  2. Access the Zoom Configuration Manager:
    • From a computer that is connected to the Zoom X6, open a web browser and type http://10.0.0.2 in the address line and then press Enter (or Return).
    • Enter the User Name and Password (in lowercvase letters):
      • User Name: admin
      • Pasword: zoomadsl (where "l" is a lowercase letter L)
  3. Create a Virtual Server rule to put the Xbox 360 on a DMZ:
    • In the Zoom Configuration Manager, click on the Advanced Setup icon at the top page.
    • Click on the Virtual Server/DMZ button.
    • On the Virtual Server/DMZ page, enter the following settings:
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      • Protcol: DMZ
      • Start Port: 0
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    • Click Save Changes
    • Click the Enable box, if you have this option.
    • Click Write Settings to Flash
  4. Plug the Xbox 360 Wireless Networking Adapter in to the Xbox 360 console. If you are not sure how to do this, please refer to the manual that came with the Adapter.
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    • Select Network Settings and then Wireless Network.
    • Enter the SSID of your network
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    • Power the Xbox 360 off, wait a few seconds, and then power the Xbox 360 back on.
    • Go to the System area.
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1 Answer

Get no connection useing 6100 modem connected to wireless B router


Hi starman re westell 6100.

Hi i hope you have find solution with your issue ifnot let me walk you through on how to get it up and working.

First , you need to connect your modem directly to your computer. We need to access its Graphic Unit Interface by opening your browser and type onyour address bar its default gateway.

The def. gateway can be 192.168.1.1 or depending what ISP youre connected to . For ATT broadband its 192.168.1.254 / verizon broadband is 192.168.1.1..  { onyour address bar : type in 192.168.1.1 and hit Enter.

to check def gateway : you can go to start > run > cmd then enter > on DOS command type in ipconfig /all  then HIT enter > itl provide you your network list > your default gateway is your westell modem or if your linksys is connected than it should be you linksys.

Itl route you to your westell page. Try to go to  Broadband and choose connection or configure connection.button. Look for configure and by default you will see its in PPPoE> change it to bridged ethernet and save.

By enabling bridge to your modem w/c is westell youl have a chance to configure you linksys to PPPoE. 

Connect you westell to your linksys and on your computer try to check your default gateway as seen above. By default linksys can be access by typing in 192.168.2.1 or 192.168.1.1. Itl prompt you for UN and PW: by default your Username is : Blank and Password should be admin. { blank = dont type anything}

On your linksys SETUP page > by default it is set to DHCP or obtain IP address automatically. Pls change it to PPPoE and type in your UN and PW : username@isp { your ISP name}. and hit save settings or save.


Restart your linksys and try to browse to check fore connection.

========================
For all types of modem such as westell : you need to set it to bridge mode first foryou wireless router to work ie linksys. Set linksys to PPPoE .. that should work .

For more detailed steps or questions re: this issue pls dont hestiate contact me. Best wishes.


Pls enable you Wireless Encryption for your home network security.

Ciao .

Prince

May 21, 2008 | Westell Wirespeed LiteLine 6100...

2 Answers

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Disable DHCP in the router. Connect the modem to a LAN jack on the router. You'll have 3 LAN ports. If you need more ports, buy a hub. (You can change the default IP address on the Linksys, but you can't forward through 2 NATs.)

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