Question about Washing Machines
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Posted on Jan 02, 2017
The problem is usually related to a lid switch malfunction. The lid switch is located under the right-hand side of the tub rim and is activated by a small plastic piece on the lid, called a "lid strike". First, make sure the lid strike is not broken off. Second, double check the two mounting screws that hold the lid switch in place along the tub rim opening on the right-hand side. Sometimes, all that is required is to tighten the screws that hold the switch in place to realign it with the lid strike. If all parts are in place, open and shut the lid. You should hear a distinctive "clicking" sound indicating the switch is activating. If the switch still does not work, replace it. The following link explains:
A replacement switch can be purchased on line at searspartsdirect.com. Just type in your model number and look under the "Top and Cabinet" heading. The lid switch is listed as item number 9 and the lid strike is listed as item number 20. If you're exact model number is not shown, any of the listed models will do. The part numbers are still the same. You can also try any of the following other websources: repairclinic.com, pcappliancerepair.com and appliancepartspros.com. They all offer great service and competitive pricing. I hope you find this information helpful. Let me know if you have further questions.
Posted on Dec 18, 2008
Please empty your machine and run the machine empty. If the washer goes through the whole cycle without any clothes. Please let me know
Posted on Jan 19, 2009
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupler that is more resilient and should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria. Let me know if you have any questions. I hope you find this information helpful. NOTE: There are other problems that can cause the washer symptoms as you describe, but the motor coupling is the least expensive and easiest solution to try first. If the motor coupling is still intact, please let me know.
Posted on Jun 24, 2009
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