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Sharp XE-A301 Cash Register locked out will not respond?

LED Display Shows Not Assigned or REG in the right hand corner of display- what do I need to do to get working again?

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 360 Answers

SOURCE: cash register sharp xe a203 is showing an H and it

the printer arm is didnt locked,
close printer arm correct

Posted on Jul 06, 2010

Yogger
  • 117 Answers

SOURCE: Hi I have a cash register

Hello,
it depends which model of the scanner did you purchase. As there are several models available, see below:
MS3780-9 OCIA and RS232 Transmit/Receive MS3780-11 RS485 and Full RS232 MS3780-38 RS232 Low Speed USB*, Keyboard Emulation Mode or USB Serial Emulation Mode MS3780-40 Full Speed USB MS3780-41 RS232/Light Pen Emulation MS3780-47 Keyboard Wedge, Stand-Alone Keyboard and RS232 Transmit/Receive MS3780-48 Stand Alone Keyboard and RS232 Transmit/Receive MS3780-120 USB and RS232 Transmit/Receive with EAS
As I checked the Sharp cash register, there are 2 RS232 connectors. So you probably have the MS3780-38, MS3780-48 or MS3780-120 model of the scanner.
To connect the scanner with RS232 interface of the cash desk please use the cabel 53-54000-3. You would also need a power supply. Im not sure in which country do you want to use the installation, so please select the right model for region from the list below:
AC to DC Power Transformer - Regulated 5.2VDC @ 1A output. 46-00525 90VAC - 255VAC United States, Canada and Japan 46-00526 90VAC - 255VAC Continental European 46-00527 90VAC - 255VAC United Kingdom 46-00528 90VAC - 255VAC Australia 46-00529 90VAC - 255VAC China 46-00530 90VAC - 255VAC India
I hope it helps.

Posted on Dec 13, 2010

Daniel S
  • 4323 Answers

SOURCE: Sharp cash register er 3310. Can do Programming

Hi

This can either be due to a jammed paper roll or a failed transaction. Check the printer to make sure that the paper roll is full and installed correctly, a paper roll can easily jam the printer. Make sure that you are yousing a good quality paper. Refrain from touching the print head or the motor while installing paper. To by reset the "LOCk" condition press the "CL" key, then press "ESC" twice, this will bypass the transaction/error or other user input that has caused the machine to freeze up. Make sure memory is free on your register.
If you want to open the drawer manually then slide the lever located on the machine bottom toward the rear (The drawer will not open, if it is locked with a drawer lock key). Hope this helps... Please post back if you need more information.

Daniel

Posted on Dec 30, 2010

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It sounds like you are seeing the time display. Turn the key to REG mode and try pressing CL (clear). If it doesn't beep, get the keyboard checked by a technician

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NOT ASSIGNED means no cashier is signed on. Find the cashier number button, probably labeled CASH #. In REG mode, press CL to clear the error, then 1, then CASH #, and Cashier 1 will be assigned. The display will show -01- Go straight from here into your sale.
Some registers are set up to not show the cashier number on the display or receipt. If 1 CASH # doesn't work, try CASH #, 1, CASH #.
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No one has logged on. log on a staff member using their PIN number, then the CLK# button.
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If anyone needs more information, the sharp XE-A213 manual is here:http://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A213_operating_programming_manual.html

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That is strange. You may have had the clerk sign on codes changed by someone. Make sure you are using the CLK# button at the top of the keyboard next to DEPT SHIFT button. Make sure the key is turned to REG position. If 1 CLK# doesn't work, try 2 CLK# or 9 CLK# Most machines will print the clerk number on the display once you enter it correctly e.g "-01-"
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