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Poor quality video transmission on new webcams

Greetings! I recently purchased a Logitech QuickCam Pro 9000 for myself and a Logitech QuickCam Orbit AF for my mother. Everything I've read about each raves about the picture quality.
We both hooked up thru Skype and have made visual/auditory connection. The auditory is clear. But...the visual is pretty fuzzy. I am trying to figure if there is a problem w/computers or if there is a way that I can/should adjust the image size, e.g. (640 x 480) vs 2 mg as is found on the QuickCapture option, or what to do.
Note that w/the QuickCapture option I can see myself nice and clear but in the talk mode the live video we send and receive is fuzzy.
Any step-by-step ideas for a novice?

Thanks!!! -- Jeff

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The camera lens can be focused by turing the lens from Left to Right. Sounds like this may be the problem. Hope this helps. Bud

Posted on Jan 12, 2009

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I have a webcam but i don't have a cd installer, my webcam specification was LOGITECH M/N:V-UBM46, PID;LZ906BP, P/N 860--000109.. i do hope you can help me thanks....


The P/N will let you find the camera software for the 860-000109 here: http://support.logitech.com/en_us/article/3428?product=a0qi00000069v1bAAA . This part number is for the QuickCam Pro 9000 or the WebCam Pro 9000. Based on the model number, V-UBM46, you have the QuickCam Pro 9000. Scroll down to find the correct software for the operating system on your computer. The QuickCam Pro 9000 can be used with the LWS (Logitech Webcam Software) versions 1.1, 2.31, 2.51 and 2.80. LWS 2.51 and LWS 2.80 do not support the Video Effects. LWS 2.80 works with Windows 8 and 10 and the direct link to the program installer is http://www.logitech.com/pub/video/lws/lws280.exe . Links to all versions of LWS are at the bottom of the second chart. Additional information and FAQs are available here: http://support.logitech.com/en_us/product/quickcam-pro-9000 .

I hope this helps.

Cindy Wells

Jan 29, 2017 | Logitech Computers & Internet

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Poor audio with Logitech Quickcam Pro 9000


Hi,

What type of internet connection do you have and also at what speed? How is the video quality?

Feb 21, 2008 | Logitech Quickcam Chat Webcam

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INSTALLER FOR MY LOGITECH QUICKCAM ORBIT AF


Logitech drivers are available from their WEB download site- click on this link and select your model WEBcam to download : -http://www.logitech.com/en-au/webcam_communications/webcams?wt.mc_id=usym_/quickcam_global&strf=Universal_Symlink

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QuickCam Pro 9000 Web Cam: I plug in my Logitech Quickcam Pro 9000 and it wil...


It is possible your webcam is either disabled or the driver is corrupted. Try reloading the webcam software driver, reboot, and then try the free webcam test tool to check if it is working properly.

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Poor quality 'VID' chat


Check if the problem is in the transmssion speed particular the upload rate is important.
Check withe on of the DSLspeed test programs you can find on the web.

Mar 15, 2010 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Using Skype with my Logitech QuickCam Pro 9000


The advantage of having a logitech webcam is the support you have.
I just launched my logitech toolbar and clicked on the lowest panel to see what help you have with your webcam in Skype - check this out

http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=9266&p_created=1227724918&p_sid=PlhfBfJj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NCw0NCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1Mb2dpdGVjaMKuIFdlYmNhbSBQcm8gOTAwMA**&p_li=&p_topview=1

Also there is a good logitech forum from other users as logitech tends to have teflon shoulders when it comes to chat programs

Sep 29, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Camera doesn't come on when I try to activate installation.


sotware for cameras dont work for apple unless in UVC mode means plug and play. here is a list of cameras compatiable to apple computers.

amera Name P/N QuickCam E3500/E3560 860-000095 QuickCam Ultra Vision SE 860-000023 QuickCam Ultra Vision 861238 QuickCam Orbit/Sphere MP 861305 QuickCam Fusion 861304 QuickCam Pro 5000 861306 QuickCam Pro 9000 861464 QuickCam Pro for Notebooks 860-000026 QuickCam for Notebooks Pro 861303 QuickCam Communicate MP (S5500) 860-000106 QuickCam Communicate Deluxe (S7500) 860-000107 QuickCam Communicate Deluxe 861235 QuickCam Deluxe for Notebooks 860-000009 QuickCam Vision Pro for Mac 860-000143
QuickCam Orbit AF 860-000063

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1 Answer

When i hook up the USB in computer it shuts down


Reinstall or update the usb devices drivers.
doesnt work? try changing power supply

May 28, 2009 | Logitech QuickCam Orbit AF Webcam

1 Answer

Logitech PRO 9000 installation failure


Click off on the FOUND NEW HARDWARE and continue the installation.
If you have further problems, let me know and I'll assist you to get it going.
Hope this helps. Bud

Feb 01, 2009 | Logitech QuickCam Pro 9000 Web Cam

1 Answer

Logicon Webcam problems


Hi,

For Jrsmith210 :

Try using this :

http://www.logitech.com/index.cfm/support_downloads/downloads/?selectedcrid=492&selectedcid=3129#

Or

http://tinyurl.com/3j5nnv

You can get a manual from here :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=O99QNy3j&p_li=&p_accessibility=0&p_redirect=&p_tbl=9&p_id=3610&p_created=1145058888&p_olh=0

Or

http://tinyurl.com/3tqaaq

Mac OS 10.4 or Above

To use a Logitech camera on your Mac OS X computer, please purchase a Logitech camera that is UVC compliant, this camera will have basic functionality for use with a third party application but no additional features will be available such as (Rightlight, Rightsound or Video Effects)

All UVC Complaint Webcams listed in table below

This article applies to the following platforms:
Macintosh OS X 10.4.9 - 10.5.2

The Logitech webcams listed below are UVC (Universal Video Class) compliant and can be used with operating systems which fully support this standard; including Mac OS 10.4.9 and above.

Please note that standard UVC drivers are provided by the Operating System and will provide minimal camera support only. Unique Logitech features, such as RightLight and Video Effects are not functional via UVC drivers.

Furthermore, we recommend the use of a full Logitech installation package, where available, for supported operating systems such as Windows XP and Windows Vista.

Camera Name                                       P/N
QuickCam Ultra Vision SE                 860-00023
QuickCam Ultra Vision                       861238
QuickCam Orbit/Sphere MP               861305
QuickCam Fusion                             861304
QuickCam Pro 5000                          861306
QuickCam Pro 9000                          861464
QuickCam Pro for Notebooks          860-000026
QuickCam for Notebooks Pro                861303
QuickCam Communicate Deluxe     861235
QuickCam Deluxe for Notebooks     860-000009
QuickCam Orbit AF                       860-000063

Try these, as the manufacturer's site is saying that the 3000 is not compatibl with Mac OS.

For Guest :

You can download the software from here :

http://www.logitech.com/index.cfm/480/3359&cl=in,en

Select the opeating system, download, install and use.

Good Luck.

Live, Love, Laugh.

Apr 14, 2008 | Logitech Webcam

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