Question about Kenmore Washing Machines
Water drains out, motor switches to spin but tub does not move at all
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Posted on Jan 02, 2017
sounds like may be in clutch see if you can help the tub start spinning when trying in spin setting...if trying to turn or turns some and stops most likey clutch slipping
Posted on Sep 03, 2007
This problem can be caused by either a leaking water inlet valve, or a condition known as "siphoning". Since you just recently moved, I would make sure you don't have a siphoning problem, first. The following link explains how:
Although siphoning normally refers to a constant drain problem where a washer has problems maintaining the proper water level, it can also lead to problems where the drain line will back up into the washer.
Now, if you follow the advice in the link and determine this is NOT caused by siphoning, I would suspect that you have a water inlet valve that is leaking. A tell-tale sign will be water trickling down the fill tube in the rubber door bellow. The water inlet valves have a diaphragm that is controlled by an electric solenoid. Sometimes the valve becomes clogged with sediment or deposits, causing the diaphragm not to close properly. If you live in an area that has hard water, or use well water, you may have hard water deposits or rust build up in the valve. You may be able to correct the problem by removing the valve and cleaning it with some distilled vinegar. You can remove the valve by following these steps:
1. Unplug the washer and turn off water supply at the taps.
2. Disconnect the water inlet hoses.
3. Remove washer top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel slides back, then off.
4. The inlet valve (this is what your water inlet hoses connect to) will be located in the left rear of the washer (facing from the front). Remove the dispenser hose(s) from the valve and the electric connections. Remember how the electrical connections are removed. They should be color coded. One is for HOT, one is for COLD.
5. Remove the mounting screws that hold the assembly in place.
Once you have the inlet valve removed, you can place it in some distilled vinegar and let it soak. Just don't submerge the electrical connections. If this does not correct your problem, replace the valve. Searspartsdirect.com and repairclinic.com are two notable web sites that I have frequently used. Just type in your complete model number to begin the parts search.
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Sep 02, 2008
I have seen this problem numerous times on service calls. It sounds like you have a siphoning problem. The key symptom is the wash tub that continously attempts to fill, but cannot achieve the proper water level. This is often caused by not having an air gap on your drain line, improper placement of the drain hose, or a standpipe that is too small in diameter. The following link explains:
If you place the drain hose in the standpipe too far, or seal the top of the standpipe, this can cause a vacuum which will cause the symptoms you describe. A tell-tale sign will be a sucking noise as you pull the drain hose from the standpipe. Read through the link I provided. If this does not correct your problem please post back and let me know before you rate this solution. This way I can try to assist you further. I hope this corrects your problem.
Posted on Feb 25, 2009
If the washer will fill and drain, but won't agitate or spin, you, indeed, may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupling can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria. Let me know if you have any questions. I hope you find this information helpful. NOTE: There are other problems that can cause the washer symptoms as you describe, but the motor coupling is the least expensive and easiest solution to try first. If the motor coupling is still intact, please let me know.
Posted on May 27, 2009
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