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Motorised volume does not work

Volume does not go up or down with remote,but everything else works with it.

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Does it works manualy? If so is the remot.If not is the sound circuit.

Posted on Oct 31, 2012

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Posted on Jan 02, 2017

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1 Answer

Problem with volume motor


https://www.hifiengine.com/manual_library/yamaha/dsp-a1.shtml?_e_pi_=7%2CPAGE_ID10%2C1711428461

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Did you ever get this problem fixed? Ours just started doing the same thing. It worked fine the night before, but today it's doing what yours is doing. The remote stopped working for the TV. The remote still works for the cable box, but volume and anything related to TV function not. The screen flashes when we try to adjust volume or anything else, but resets to previous volume. TV not responding to any commands either on the front panel or remote.
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Aug 10, 2008 | Mitsubishi WS-65511 65" Rear Projection...

2 Answers

Nad c372 Remote Control


Hello Robert,

If the standby/protection indicator on the amplifier blinks when you specifically press the volume +/- key, it obviously indicates that the unit is receiving the remote's command.
Try the following while pressing the volume key on the remote:
1.- Put your ear as close as possible to the volume control knob and listen for the sound
of a motor spinning, if you hear it, the volume control assembly needs repair. If you
hear no sound, proceed to next step.
2.- Gently rotate the volume control knob on the amplifier unit (it might be stuck and
needs a "little help").

If none of the above applies, the unit needs to be opened and troubleshooted. I've seen many instances where the volume control motor was not properly connected to the board or the assembly was put back incorrectly (specially in units that have been opened to be refurbished). I've heard NAD has a limited warranty for refurbished items. It might be wise for you to check before sending the unit for repair at your expense or trying to tackle the problem yourself. Hope this helps.

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I

Dec 26, 2007 | NAD C372 Amplifier

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