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Hi, the USB connection on the hard drive has come loose, how do I fix this? Do I need a new case or housing? Thanks

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Yes sir it can, and your first conclusion was correct. The external enclosure itself is replaced.

There are two types of harddrives used at present. The old technology of IDE (PATA), and the newer technology of SATA.

You have a 2TeraByte Western Digital harddrive. (2.0TB)
Due to it's size I know it uses the SATA technology.

However look on the harddrive's label, and see if it states SATA, or look up the manufacturer code on the label, on the internet.

Example; WD2500BEVS
Western Digital harddrive that is 250GB in size, and uses the SATA technology.

Harddrives also come in two main sizes.
Laptop computer harddrives are 2.5 inches across in width.
2-1/2 Inches.
Desktop computer harddrives are 3.5 inches across in width.
3-1/2 inches.

From the camera views I can see it is a desktop size harddrive.

2) Desktop size harddrive - 3.5

If the above holds true you need a 3.5 SATA external enclosure.
This is but one example,

The external enclosure has the small interface circuit board, with the USB cable attached to it.

For additional questions please post in a Comment.


Posted on Oct 31, 2012

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This is an IDE drive - also known as PATA. To use it on a usb you will need a hard drive enclosure box. (For IDE not SATA) These are available from a number of places, online and computor stores. Will cost about $20 to 30
The box will have screws and connectors needed.

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Hi there, the metal connector for the usb cable has become detatched and is loose inside the HD. can anything be done to fix it?? thanx tony

Do you want to mean the connector of the firewire cable? As I checked specifications this hard drive is not equiped with USB connection. Every external hard drive's case can be disassembled, you can take a look here for an example. Anyway, if a metal part is inside the case you should somehow remove it to avoid a potential shortcircuit.

If this is the solution for your problem, please rate my post, otherwise give us more details.


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Hi there i hav ea maxtor onetouch 4 mini 120 gb.

Remove the hard drive from the Maxtor case, purchase an USB hard drive adapter case, and install the hard drive inside this case. Then you can connect this to the computer's USB port and if the hard drive is OK then this computer will detect it as an external USB hard drive, then you can open the folders and files and back them up.

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You can try, but they may reject it as user abuse rather than a manufacrurers fault. Try saying that it always appeared loose in the housing from new, but you didn't realise it was broken until it went in on connection.

Please rate my help++++Thanks for using FIXYA

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The Hard Drive could have come loose from the SATA or PATA connection, or your Hard Drive could have simply died. If it is still under warranty; replace it. If it is out of warranty; open the external casing and check that the HD is connected and / or test the HD in a separate external casing or Desktop that you have. If it is connected and the external casing is working properly (or Desktop is booting properly and can read it), then you have a dead Hard Drive and will have to buy a new one.

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When I hook-up to my laptop ( Lenvono X200. The drive spins but does not connect. The blue LED light comes on for about few seconds, then goes off.

You *may* have a problem with this particular drive and laptop combination due to the amount of power available at the USB connector of the laptop and the power requirements of the drive. Sometimes, there simply isn't enough power at the USB port to power the drive. This can be a result of low battery power, having other devices connected (at the same time) to other USB ports and, in the case of earlier laptops - a lower designed USB electrical rating (the newer laptops have enough power to power these drives now). The early USB ports basically were for connecting mice, cameras, and small thumb drives.

You can check yourself by seeing the drive works on another computer. If it does, it is likely this power problem described above. You can get around the limited power problem by purchasing a AC POWERED USB hub. A powered USB hub will need to be plugged into house current and will provide the power needed by the drive. This frees the laptop power supply from trying (and failing) to supply the power needed by the drive. Of course, this limits the portability of the whole set up - needing a source of AC power whenever you want to use the drive can be a hassle. Smaller capacity drives usually have lower power requirements, and may be a better option if additional portable, hard drive space is needed.

I hope this helps!

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I dropped my Western digital 1TB hard drive.

The case maybe damage, so could the hard disk.
First try connecting to your computer or to an USB hard drive adapter, if it works then you know the hard drive is OK and you only need to buy a new USB hard drive adapter case.
WinHex is a edit program that allows to you see and modify the data files on the hard disk in ASCII and HEX format. If the hard disk is faulty no programs can access the data on the hard disk.
There are data recovery companies that can recover data from damages/faulty hard disk BUT it will cost you an arm and a leg for their services.

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Hard Drive requires lots of power to load. If you have purchased only the IDE cable to connect it to USB port, USB port will be unable to initialize the Hard Drive.
To make it work,you require an external casing for IDE Hard Drives with external power support. Like this one --

If you already have this casing with external power support, please let me know. 

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