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Printhead message printer screen says there is a problem with the printhead

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If your printer is still under warranty, please contact our technical support team to have the printhead replaced. If not, you can purchase a printhead online at

Posted on Nov 02, 2012


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    SOURCE: printhead message

    If your printer is still under warranty, please contact our technical support team to have the printhead replaced. If not, you can purchase a printhead at

    Posted on Oct 31, 2012

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    Printer screen had update message. After I pushed the OK button, it gave error code Oxba10AACC

    Hi Wendy!
    Sorry to tell you but OX___... messages means "failed printhead or ink system"
    You should try to change the printhead because an error occured and the printhead it's no longer working
    Hope you found it useful, for every futher question i'm here

    Source: HP Troubleshooting

    Dec 04, 2015 | HP Office Equipment & Supplies

    1 Answer

    Printhead message

    If your printer is still under warranty, please contact our technical support team to have the printhead replaced. If not, you can purchase a printhead at

    Oct 31, 2012 | Lexmark S305 IMPACT LEXS All-In-One...

    1 Answer

    Printhead error

    A firmware update for your model addresses the "printhead error" on your printer. First, get rid of error message on the display screen to successfully update your printer firmware.Open the cover to remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened.
    Then proceed with the firmware update. Please visit the Lexmark website at to download and install the firmware update.
    Should you need further assistance, please don't hesitate to contact Lexmark Technical Support Center.

    Mar 10, 2012 | Lexmark Interpret S405 Wireless All-in-One...

    1 Answer

    Message on printer screen says "The following printhead(s) has a problem: black/yellow (K/Y).


    This probably could be defective Printhead ( black/yellow )

    Follow the steps below and it should resolve the issue, if not, you need to replace the K/Y Printhead. You can purchase it from any nearest departmental store like bestbuy or costco or walmart etc or Call HP and order one.

    Open the front access door. ( printer must be power on )
    Remove the Latch of the Printheads
    Remove the Printhead
    Clean the Contacts with lint free cloth ( golden contacts or electrical contacts / not the nozzles )
    Re-install the Printhead back in its position and close the front access door.
    The printer usually goes thru initialization process. or Turn off the printer and turn on.
    If you still get the error message, Replace the K/Y Printhead.


    // Rate this solution with 4 Thumbs to help us improve the support

    Jul 02, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

    1 Answer

    Message:" There is a problem with the printhead.

    Make sure your printer is updated. The firmware update, available in the Lexmark website, will help fix printhead-related problems. Follow these steps: 1. Remove the printhead from the printer.

    2. Reset the printer by unplugging the power adapter from the printer (should be the whole black box on the back of the printer), leave it unplugged for about a minute then plug it back in.
    3. Once the printer is back on, it will ask for the printhead. Just disregard the message by pressing or CANCEL button on your printer screen. Do not install the printhead yet.
    4. Then, please use this link: to download and run the firmware on your computer. Please make sure that the USB cable is attached from the printer to the computer while you do this.
    5. Once the firmware update is complete, you may reinstall the printhead.

    Apr 29, 2011 | Lexmark Prevail Pro705 Wireless All-In-One...

    1 Answer

    I have three HP L7780 printers that have bad print heads black/yellow. replaced but same problem. ?????

    take out printheads. unplugg power cable from back press adn hold down 6 and # buttons on pritner at same time while holding them down plugg it back in. then insert printheads one by one. first insert black/yellow shutt the door adn check for message on pritner screen. if it says printhead missing cyan/megenta it means it detected black/yellow printhead. do same with cyan/megenta adn check for message on screen. if you see no error mesage and both printheads were detected fine let the printheads alligned completely. then if u see same issue it is the pritner whgich need to be replaced.

    Dec 15, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

    1 Answer

    How do I change the print head on a Xerox 8500?

    Hi there,

    How to remove a printhead
    1. Press the on-line / off-line key on the printer operator panel to set the printer off-line.
    2. Use the upper softkeys to scroll to the 'Replace printhead' card
    3. Press the softkey below the 'Replace printhead' card to enter the wizard.
      An introduction screen displays the message 'Use this wizard to replace printheads. A roll is needed for calibration.'
    4. Press the key for 'Next'.
      The screen displays the message 'Select roll to use'.
      The system does a calibration at the end of the wizard. You can only calibrate on the defined media types. When calibration is not possible with the media available on the printer, the system asks you to load the correct media. When calibration is possible with one of the rolls, the system automatically uses the correct media roll. When calibration is possible with both rolls, use the lower softkeys to select the roll to use.
    5. Press the key for 'Next'.
      The screen displays the message 'Carriage moving to centre position...' while the carriage moves to the centre.
      The screen displays 'Open top cover.'
    6. Open the top cover. The screen displays the message 'Replace printheads' and the printheads that you must replace. Find the correct printhead number on the printhead carriage.
    7. Press the front of the printhead cover to unlock the cover.
    8. Open the printhead cover.
    9. Pull out the printhead and remove it.
    How to place a printhead
    1. Remove the protective tape from the new printhead.
      Do not touch the contact and nozzle areas of the printhead after you remove the protective tape.
    2. Place the new printhead in the printhead holder.
      The printhead only fits in one way.
    3. Close the printhead cover.
    4. After you replaced the defective printhead, press the softkey for 'Next'
    5. The screen displays the message 'Make sure that all head covers are properly positioned.'
      Press the key for 'Done'.
      The screen displays the message 'Close top cover.'
    6. Close the top cover.
      The screen displays the message 'Carriage moving to home position...'
    7. The screen displays 'Calibrating...'.
      The calibration process takes several minutes.
      You can stop the calibration process at any time. Press the key for 'Cancel' to stop the calibration process.


    Anirban Mazumdar

    Sep 08, 2009 | Xerox Phaser 8550DX Laser Printer

    1 Answer

    Error message u052

    That is a printhead error, sounds like you will need that new printhead.

    Aug 12, 2009 | Canon PIXMA MP600 all-In-One InkJet...

    2 Answers

    5300 kodak eazyshare printer

    Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer

    Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"

    Thats the way of overiding the paper jam error message of your kodak all in one printer
    hope this will help you guys

    by: E.brown

    Happy Printing(", )
    Kodak AIO tech support 1-800-421-6699

    Jun 04, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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