Question about Gateway GT5220 PC Desktop
I have had the mouse for quite some time and it worked nicely. Recently I wanted to download some pictures to my Webshots program and was informed that I had to upgrade to a new Webshots; I tried that and had nothing but problems with Webshots.
I wanted to get rid of the newer version of the Webshots program, but still keep the older version. I had the older version for quite some time so decided to restore my computer to before I upgraded the program. (about two weeks ago)
Everything worked fine except: When I start up my computer to the desktop, I cannot 'right click' any icons. If I try to right click any icon, everything freezes up and I have to shut down my computer manually.
After shutting down the computer, I can again start normally to get to my desk top. I can now 'double click' on any icon and get to any program I want; once I'm out of the desktop and into any program, I can now 'right click' and everything works.
P.S. Problem: Right Click on any desktop icon freezes up the computer--don't know why.
P.S. If you can help, it would be very much appreciated
Sincerely, Mel C. Luethmers
P.S. I'm from St. Cloud, Minnesota and it's snowing like hell
This sounds as if there is a problem with Webshots corrupting a specific dll file in the Windows system. I hate to say this, but that usually means a complete reinstall from scratch. I would recommend trying to backup all of the files and reinstall windows.
Posted on Jan 04, 2009
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Posted on Jan 02, 2017
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