Question about Archos 504 500870 Digital Media Player

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How to contact Customer support

I need to contact customer support for Archos, but have not registered my 504, and it now won't turn on, so cant get all the info needed to register it now. Tried the restart button but no luck.

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  • decolonist Mar 11, 2009

    i have had mine 4 over two years eventhough i didnt use it for the 1st year. it worked at first but now it wont charge nor start i really dont know what to do. i am thinking its the battery but now am not sure as its woundnt work even when plugged to the charger.

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You can call this number and they will help you.

1-866-489-4718

Posted on Jan 04, 2009

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I was given an archos but can't seem to figure out archos 504


You can download the manual from the manufacturer's web site at
http://www.archos.com/support/download/manuals/english_-_user_manual_-_archos_504-604_-_v2.2.pdf

Jul 24, 2010 | Archos 504 500870 Digital Media Player

1 Answer

ARCHOS 504 160 GB


As long as you replace the hard drive with the same exact one, it should be possible. You can contact the manufacturer with the below options and they can assist you in getting a new drive.


Main support number (877) 300-8879
Email support tech-support.eu@archos.com

Let me know if you need any more help and good luck to you

Mar 29, 2008 | Archos 504 500870 Digital Media Player

2 Answers

ARCHOS 504


Hi,

Did you try flashing the firmware on the unit?

Mar 27, 2008 | Archos 504 500870 Digital Media Player

1 Answer

Where is the camera button. and i cant record or take pictures


The Archos 504 doesnt fit a camera. You must purchase it as an addon at Archos store or at newmp3technology.com and connect it to the device.

Jul 05, 2010 | Archos 504 500870 Digital Media Player

1 Answer

My Archos 504 will not power up.


Press the Reset button on the inside of the unit with the battery removed. This should solve the Problem. If not you may need to send it in.

Reset button is located under the battery. So remove the battery and loo for the button at the end of the archos where the battery pins make contact. To the right of those and half way down between the pins and the case of the hard drive will be a gold round looking circuit. this is the reset. Press it and off you go.

Thanks,
Ed

Dec 23, 2008 | Archos 504 500870 Digital Media Player

3 Answers

Archos 504 RESET button


Please open Battery cover and PRess Small Golden button just near the HDD , it will restart the Devie

Jul 21, 2008 | Archos 504 500870 Digital Media Player

2 Answers

I own an Archos 504, i purhcased today a DVR Station GEN 5, the box states compatibility with the 405 and 605, is it compatibble with the 504 too? could you confirm this please before i open the box many...


yes it is compatible but the remote wont work for Archos 504. also, u'll require saddle for 504(usually comes as part of package). dont try to put your archos on the dock without a saddle.

Mar 18, 2008 | Archos 504 500870 Digital Media Player

2 Answers

Can't get out of recovery code 2 on archos 504


I had the same problem and manage to solve it. You need to do the following

a. go to Archos website and download latest firmware and save on your pc
b. turn on 504 and select repair - unit not connected to pcm you will see a screen where you wil be prompted to press DONE (but DONT press it yet!!!!)
c. connect 504 to pc and wait until pc recognise it (it will recognize it this time)
d. copy firmware from pc and paste it to 504 root directory.
e. press done on 504. now when the device restarts you just select Repair and that should work. :)

Dec 13, 2007 | Archos 504 500870 Digital Media Player

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