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Could not start LeapFrog Connect with tagq

Have tried to install from cd..have unstalled and erased all instances in regedit, reinstalled off website and still getting the error...HELP

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If you are using a Windows machine, try the troubleshooting steps outlined here:
http://lfccontent.leapfrog.com/cs/docs/Could_Not_Start_LeapFrog_Connect_Error.pdf

Posted on Dec 21, 2009

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How to reset


Download and install Leapfrog connect. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

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Factory reset of leappad ultra


Download and install Leapfrog connect. If it doesn't download, there's an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

Sep 12, 2013 | Educational Toys

1 Answer

There was a problem when I downloaded my free game onto my brand new leapster - and now I don't have it on my leapster and I can't choose it again to download


Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com
But you have to make sure your Leapster 2 have SD Card and your Leapster 2 can connect to PC using Leapfrog connect. Try to uninstall and re-install the LeapFrog Connect and wait until it finish configuring and updated the software both on the PC and the console, It may takes 10-20 mins for it to complete updating.

One more thing, you have to make sure that you get latest LeapFrog Connect software from LeapFrog website instead of installing it from supplied CD.

Jun 29, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

I have just brought a leapster 2 . the download says it is syncing but then does not show on the handheld. just says your downloads have a problem


You need to re-connect your Leapster 2 to your PC. You have to make sure that the software is already updated both in the PC and in the console. Try to uninstall and re-install the LeapFrog Connect and wait until the software has been configured and update automatically which is until you see the status in LeapFrog Connect screen is "connected". You need to wait at least 10-20 mins for it to be completed I'm afraid.

One more thing, make sure you get the latest LeapFrog Connect Software from LeapFrog website instead of installing it from the supplied CD.

BTW, you can get more downloadable games for your Leapster 2 here:
leapster-2.blogspot.com

Jun 27, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

Leapstar turns on but when you go to sleet name on screen it nor working it displays anmed but will no proceed when using pen to tap screen


Try to uninstall and re-install the LeapFrog Connect and wait until it finish configuring and updated the software both on the PC and the console, It may takes 10-20 mins for it to complete updating.

One more thing, you have to make sure that you get latest LeapFrog Connect software from LeapFrog website instead of installing it from supplied CD.

Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com

Jun 26, 2011 | Leapster 2

1 Answer

We just bought a leapster 2 and the starter game syncs but does not show on the device


Try to uninstall and re-install the LeapFrog Connect and wait until it finish configuring and updated the software both on the PC and the console, It may takes 10-20 mins for it to complete updating.

One more thing, you have to make sure that you get latest LeapFrog Connect software from LeapFrog website instead of installing it from supplied CD.

Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com

Jun 26, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

Hi. Our son's Leapster Explorer is good, but we are unable to connect it to the website so we can download demos and check his progress. We follow the instructions on the Cd rom and internet but it...


Try to uninstall and re-install the LeapFrog Connect. Make sure you got the latest software form Leapfrog Website instead of install it from the CD supplied from the original box.

Jun 19, 2011 | Leapster 2

1 Answer

Dowloaded the free game says its on the leapster but its not


I think your Leapster is not fully updated and sync with your PC.
Try to uninstall and reinstall the LeapFrog Connect.
Get the latest software from LeapFrog website instead install it from the CD provided.
You may need to wait for about 10-20 minutes for the software to configuring and updating the your Leapster 2.

You can also get more downloadable game for your Leapster 2 here:
http://leapster-2.blogspot.com/

Jun 12, 2011 | LeapFrog Leapster 2 Learning System

8 Answers

Problem with didj


QUICK Summary:
- Download and install "Leapfrog Connect" manually.
- Wipe/reset your DIDJ (maybe...)
- Install the free game.

LONG Summary:
Like most people here on the forums and question boards, the didj hung or failed to download the update: "Download failed. Please try again."
I found that the .EXE from the CD, created a folder in the C drive "C:\Program Files\LeapFrog\log", where the file name was "Sniffer_*date*_*time*.log" Example: Sniffer_090102_1916.log
In this log file, there were two references to the remote files it had to download (in the display window, it says 101 Mb. So the two files below add up to about that much):
http://download.leapfrog.com/leapfrogconnect/PC/didj/DidjPlugin.exe (78Mbs)
http://download.leapfrog.com/leapfrogconnect/PC/UPCInstaller.exe (25 Mbs)
The DidjPlugin.exe is the "Leapfrog Connect" installer, while "UPCInstaller.exe" is the free Jetpack Heroes game.

I cancelled the hung or timed out program launched from the CD, rebooted the PC, and then proceeded to download these two files manually.
After downloading these two files, I double-clicked each one. There was no dialog box or confirmation or license agreement page, destination folder, etc, etc, etc. This was a 'silent' installation, with
no prompts (save for the Windows security prompt: "Are you sure you want to run ...exe?"
I then proceeded to wipe the handheld (because it was stuck on "Downloading Update, please wait...).

Launch Leapfrog Connect:
1) Press the "Ctrl + Shift + R" keys in sequence and hold them down.
2) This should open a window that says "Connect the device you would like to reset".
3) Connect the Didj.
4) Eject the Didj when done.
5) Recreate your player profiles on the Didj and connect again.

I could be wrong, but wiping the didj did not erase the free game. I don't remember, but there was a point to sync the didj and then the game was there... Anyways...
After restarting the didj and creating a new profile, connecting to Leapfrog Connect, the didj should be good to go.

I do have a couple questions:
Why only have a small 5Mb self-extracting installer on the CD? Why not include the larger (75-78Mb) "Leapfrog Connect" on the CD?
Why not have the free game ALREADY installed on the didj? That way, when it comes out of the box brand new, you get to start playing right away...

Thomas

My (kids) PC specs: AMD Duron 1.2 Ghz, 768Mb RAM*
Windows XP, Service Pack 3

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4 Answers

Computer will not download the connect cd


Question   My computer meets all the minimum system requirements but when I try to download the LeapFrog Connect Application, I receive the error message "Your computer must meet minimum required System Configuration" trnsp.gif   Answer   Please make sure your monitor resolution is set at 1024 X 768 pixels or higher and then try to download the application again.

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