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E355 error in iR2535i copier after replaceing main controller

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If you wish to get some details; check the site linked here. Pull up older posts......
http://electro-medical.blogspot.com/

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Error code e0000674 solution to resolve it


an error has occured in communication between fax controll PCB and main controller PCB.Check the connection of the cable between the fax controll PCB and main controller PCB.rEPLACE THE rom dimm of the fax control PCB.Replace the fax controlPCB.Replace the main controller PCB.

Jan 29, 2015 | Canon ImageRUNNER 3570 Copier/Printer

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Bagaimana cara mereset e355 mesin Photo Copy IR 5000??


i has cland this error but can't go to OK but don't move......E355-03 it's error

Feb 28, 2014 | Office Equipment & Supplies

1 Answer

Hi canon IR 1510 error E 355 what is it? Please help me


Hi
On general canon machines error code of E355 indicates, 'When turning on the power, inconsistency among the serial No. PCB, the controller PCB (SRAM), and the counter memory PCB is detected.'

If this helps?

Jan 19, 2011 | Canon iR 2016i Black and White Copier

1 Answer

I have problem canon ir 5000 e355,,....please help me


How to clear the error code:
1. Enter Service Mode: Press * Additional Functions, 2&8 simultaneously, then * Additional Functions again.
2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
3. Under the [FUNCTION] tab, select the [CLEAR] option.
4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
5. Reboot the machine.
If the error occurs again:
1. Make sure the connection is secure and tight to the Main-Controller board from the connector cable to the Serial Number board below.
2. Reseat the Main-Controller board into its slot.
3. Go into service mode and clear the error code as explained above.
* If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.

Aug 27, 2010 | Canon imageRUNNER 5000 Copier

1 Answer

Aftter my photocopy is bootting .its fail with error code E355=001


try to reset the error code enter the simulation press * then press simultaneous2,8,then press again * then press copier then function,clear,err, OK then off/on

Feb 01, 2010 | Canon imageRUNNER 5570 Copier

1 Answer

E355 0001 E604 0000 E020 4b00


You should really be more detailed than that.
E020 is a drum code, magenta if i am correct. Replace that and that should take care of that one.
E604 i believe is the finisher (going from memory). Haven't seen a E355.
If you are having this many error codes, call a canon technician. it could be something that connects the 3.

Nov 15, 2009 | Canon imageRUNNER C3200 Copier

1 Answer

Hi, i have 2pcs of canon iR2016 Digital copiers which displays error codes of E246 AND E247. these errors are not in the service manual, please help


Sir i am a Canon trained tech. I just checked our website and my service information. I found the following. I suspect someone has been working on these machines or swapped some parts around.

Page 1 of 2
MODELS AFFECTED / SERIAL NUMBERS AFFECTED:
Digital Copiers, Including All imageRUNNER Products
SUBJECT:
Information About The New Soft Counter Circuits
GENERAL TECHNICAL INFORMATION
GENERAL:
This Technical Publication presents information about the new Soft Counter circuit that replaces the mechanical counter
used in the past. There are three (3) PCB’s associated with the new Soft Counter circuit; the Counter Memory PCB,
Main Controller PCB and the Serial Number PCB. A description of their function is provided below. Use this
document as a reference for current and future models that use the Soft Counter circuit.
Counter Memory PCB
On the latest Canon digital copiers, such as the imageRUNNER 5000, imageRUNNER 8500 and imageRUNNER 2200
series, there are no mechanical counters. Instead there is a Counter Memory PCB. This PCB is usually mounted on the
Main Controller PCB with one screw. The Counter Memory PCB is imprinted with the serial number of the machine
the first time power is turned ON and cannot be moved to another machine. Attempting to do so will generate an E246
error code. In the event of a Counter Memory PCB failure, a new one from stock (see Note 4) can be installed into the
machine. At that point the Main Controller PCB will transfer its present total count as indicated in “Counter Check” on
the control panel (recorded the last time power was turned OFF) to the new Counter Memory PCB and the total counter
will increment from that count on. Never attempt to operate a machine without the Counter Memory PCB
installed!
This may generate an E245 code, which can only be cleared by “zeroing out” the Main Controller PCB by
one of our A.P.R.F.’s (Authorized Parts Repair Facilities).
Main Controller PCB
The Main Controller PCB, aside from performing other tasks, retains the total count by means of SRAM with a battery
back up after power has been turned OFF. If, however, the Main Controller PCB has been replaced with either a new
one or a used one, it will read in and record the total count from the Counter Memory PCB retained the last time power
was turned OFF. The total count will then increment from that count on.
Note 1:
Even though the total count will be the correct value for that machine after replacing the Main Controller, the soft
counters in Service Mode will not. If a new Main Controller was used for the replacement, then all soft counters in
Service Mode (service counters in “Counter Mode”) will be zero. If, on the other hand, a used Main Controller was
used for this replacement, the soft counters previously recorded on that PCB would be shown. At that point it is
advisable to clear these values in Service Mode using Function>Clear>CNT-MCON.
All Main Controllers sent to our A.P.R.F.’s for repair will be “zeroed out” before being sent back to the dealer.
Page 2 of 2
GTI-T151
04-30-02 GT I
Note 2:
The Counter Memory PCB and the Main Controller PCB should never be replaced simultaneously!
This will
generate an E354 code and assistance from the Canon Reseller Technical Support Center Hotline will be required. If
the Main Controller is sent to one of our A.P.R.F.’s for repair, you must remove the Counter Memory PCB
before sending it out!
Failure to do so will only increase down time for your customer.
Note 3:
If the Main Controller PCB is replaced, ensure that connector J1023 is connected. If it is not, an E350 will be
generated.
Serial Number PCB
The Serial Number PCB’s main function is to identify the machine’s serial number. This PCB cannot be moved to
another machine.
Attempting to do so will generate an E355 and assistance from the Canon Reseller TechnicalError codes not listed in the Service Manual:
There are various error codes that are not listed in the Service Manual. Canon U.S.A., Inc. reserves the right to treat
these error codes as Proprietary Information. If you encounter any of the following error codes, contact your Canon

E245 E246 E247 E350 E354 E355
Note 4:
Please be advised that Canon U.S.A., Inc. treats the Counter Memory PCB and Serial Number PCB as “restricted” parts.
When a dealer orders these components they will be asked to provide the reason for their replacement, and the original
PCB will have to be returned to Canon U.S.A., Inc. for evaluation.

Jan 07, 2009 | Office Equipment & Supplies

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