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Few lines on the screen when turned on

I have a Pentax Optio S12. I tried to open the other day and used it but suddenly there were few lines appearing on the screen. I never dropped it so I am wondering how it happened?

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  • Contributor
  • 7 Answers

Its a problem with the video memory. If you have warranty you should change it

Posted on Oct 31, 2012

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What kind of shape is your battery in?...old, been charged many times, needs charged, dirty contacts on the battery or inside the camera?

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SOURCE: Pentax Optio S5z \ Lens will not close

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Feb 14, 2010

Obertelli
  • 3006 Answers

SOURCE: My son dropped my Pentax Optio S12 now the lens

Your camera has a small chance of recovering from this very common fault: it's usually just caused by debris or dirt on the mechanism but in this case it will be either due to dislodged or broken components. You can try some of the fixes listed in this link , fix #7 is the one you're really aiming at but it's an all or nothing repair. Many retractable lens cameras have fragile zoom assemblies, but in my experience the Optio S12 has a poorer design in this respect that most and seems particularly prone to the fault.

If your camera shows absolutely no external evidence of having been dropped, then you may instead wish to see if Pentax will repair or replace it under warranty or even as a goodwill repair if just outside the warranty as it's just possible that they have identified a fault in design, materials or manufacturing of the lens unit. It would be best to say that the fault occurred out of the blue. if you choose this option, DO NOT make any attempt to fix this yourself. You also need to be aware that if Pentax judge that the fault was due to abuse (being dropped) they will offer to fix the camera at cost or will return it to you for a small fee. Given that the whole lens assembly must be replaced, and that you can buy a new replacement for around £100, you might decide that a paid repair makes no economic sense.

I sincerely hope that you get your camera working again and that you found my reply to be of use in deciding which approach to take. If so, please rate my answer.

Posted on Feb 25, 2010

  • 25 Answers

SOURCE: screen appears just white on my pentax optio a20 camera

You need a new LCD display.
I can replace the screen for $40, or you can buy the parts on eBay for about $25 and do it yourself if you are very handy, and very skilled with small delicate parts. You could send it to Pentax in Arizona, but they charge about $90 for an LCD replacement. If you just want to get rid of this camera, I also buy all Pentax Option a10, a20, a30, a40 cameras.
Contact me at: mrfixitmark at comcast dot net

Posted on Jun 21, 2010

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Your camera has a small chance of recovering from this very common fault: it's usually just caused by debris or dirt on the mechanism but in this case it will be either due to dislodged or broken components. You can try some of the fixes listed in this link , fix #7 is the one you're really aiming at but it's an all or nothing repair. Many retractable lens cameras have fragile zoom assemblies, but in my experience the Optio S12 has a poorer design in this respect that most and seems particularly prone to the fault.

If your camera shows absolutely no external evidence of having been dropped, then you may instead wish to see if Pentax will repair or replace it under warranty or even as a goodwill repair if just outside the warranty as it's just possible that they have identified a fault in design, materials or manufacturing of the lens unit. It would be best to say that the fault occurred out of the blue. if you choose this option, DO NOT make any attempt to fix this yourself. You also need to be aware that if Pentax judge that the fault was due to abuse (being dropped) they will offer to fix the camera at cost or will return it to you for a small fee. Given that the whole lens assembly must be replaced, and that you can buy a new replacement for around £100, you might decide that a paid repair makes no economic sense.

I sincerely hope that you get your camera working again and that you found my reply to be of use in deciding which approach to take. If so, please rate my answer.

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Contact me at: mrfixitmark at comcast dot net

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http://www.freedriverload.com/all43095.html


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You're not alone, and we don't know why - we're gonna send them back to Pentax.

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