Question about Element Electronics Zr-Element Digital Media Player

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Software disc that came with GC-922 Music/Video player thrown out

My granddaughter's software disc that accompanied her Element 822 got thrown out with wrapping at christmas. Is there a free download available or another disc available?

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I did find a customer service number is you want to try to call them.
Hopefully, they have more useful information for you.

Element Customer Service
1-866-823-1671

Good Luck!!

Posted on Jan 08, 2009

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Posted on Jan 02, 2017

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I need the firmware of the gc-822


You should be able to download the driver here: http://www.elementelectronics.com/support_downloads.html

Just select "GC-820" on the dropdown menu after "MP3 Players"
Then, click "Get Driver"
It should start downloading it to your computer.

(FYI: GC-820, GC-821, GC-822 and GC-823 are all the same model of MP3 player, they're just different colors)


Since you posted this under "Mac Laptops", though, I'm not sure the driver will help you out. According to Element Electronics' website (http://www.elementelectronics.com/products/mp3_players/2g-gc-800/2g-gc-800.html), it looks like the MP3 player is only compatible with Windows machines.
If you *are* on a Mac, try just plugging your MP3 player into the computer and see if your computer recognizes it.

Hope this helps!
I'm not sure if this MP3 player will work on a Mac though. Plug it in and see if it shows up in Finder.


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I have an element mp4 player and it has no manual And I know nothing about loading music into it, could you guide me step by step?


use this link to get the manual.www.elementelectronics.com/support_docs/gc-922/gc-922_manual.pdf

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check to see if your files are MP4, vs MP3. MP4 files won't play in this player, so you'd have to convert them to mp3.

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Sep 30, 2009 | Element Electronics Zr-Element Digital...

1 Answer

Trying to upload music...Names of the songs do not come up.


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