Question about Oreck XL21 Bagged Upright Vacuum

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Oreck XL21 I have an Oreck XL21 which is only about a year old and after I took it apart to change the belt it would not move when vacuuming against the "nap" of the carpet/rugs. I took it in to have the person who generally repairs my vacuums and he could not repair it either. We have tried using both the Normal and Special settings for the brush and it does not make any difference. I do not have plush carpets - just berber and low pile rugs. On each of the areas it will vacuum with the "nap" of the rug/carpet, but not against it. It seems like the brush is too low, but I cannot find any way to adjust the setting of the brush. I have checked to be sure the brush roll is properly has been properly installed. Before this happened the vacuum was great and vacuumed in all directions. Does any one have any suggestions? Thank you for any suggestions you can give me.

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  • dsaun Mar 08, 2008

    found a square air filter when changing belt and cannot find where to put it before i re-atttach bottom of vaccuum

  • Anonymous Dec 28, 2008

    X21 worked fine for about a year then wouldn't pull along the carpet.

  • Anonymous Mar 26, 2014

    When I vacuum hard floor or flat type carpet, it's great. But when I vacuum **** rug it's almost impossible to push. Is there a way to make it higher when vacuuming a **** rug?

  • Anonymous Mar 26, 2014

    When I vacuum hard floor or flat type carpet, it's great. But when I vacuum **** rug it's almost impossible to push. Is there a way to make it higher when vacuuming a **** rug?

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You can also set the brush to the middle setting of the special/ normal brush settings. Also, your micro-sweep blade might have popped off making it very hard to push in that direction. The micro-sweep is the plate held by two screws right below the intake with the little blade that sticks up.

Posted on Dec 07, 2007

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What does the belt tension feel like? Is it possible that the new belt you fitted is a bit too long (and starts to slip as soon as it encounters any real resistance). Any more methodical diagnosis is going to depend on observing which bits of the machine are still moving, and which aren't when the brush roll is stuck. Gather this information with caution, as it's a good way to lose a couple of fingertips. A.

Posted on May 17, 2007

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1 Answer

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There's a Pannell on the side onevno2 philips head screw remove that and there is the belt

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The Oreck XL21 is a refurbished XL vacuum. All Oreck manuals are available here: http://www.oreck.com/Product-User-Guides/global-user-guide,default,pg.html . Scroll down to the upright vacuums; the XL21 manual is below the Gold Power Team and XL21600 manuals. The direct link to the manual is http://demandware.edgesuite.net/aajc_prd/on/demandware.static/Sites-oreck-Site/Sites-oreck-Library/default/v1360683265798/images/userguides/Vacuum-RefurbishedXL21-XL21-userguide.pdf . The XL21 uses many of the same parts as the XL Platinum.

I hope this helps.

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The roller has stopped rotating and I wanted to see if the belt needs changing. I cannot find out how to get to where the old belt is located.


Remove the bottom to find the belt. There is usually a spare in the compartment. I think there is 8 or 10 screws.

Thanks for your interest in FixYa.com

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Check that the beater bar is completely clear of thread, this will bring the brush roll back to normal. Also check the sides of the brush roll doesn't have anything such as thread or thick string at the sides.

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