Question about Dell A940 All-In-One InkJet Printer

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Dell A940 wont scan.

When trying to scan it says not connected to computer. all connections are secure. Using xp

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  • endopros Jan 06, 2009

    Yep. that's what I did, needed to find driver from Dell. Scans now.
    Thanks


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You may be using windows XP but if your computer is not a dell you may have to look for printer drivers that will make it compatible with you computer

Posted on Jan 04, 2009

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How can i add A940 Dell all in one printer to my laptop


Do not connect the usb cable, install first the software (in cd) of the printer, wait until it is finished then restart the computer. then connect the included usb cable (computer to printer) and power-on the printer. it will automatically detects your printer and you are ready to print or scan.

Jan 15, 2015 | Dell Printers & Copiers

1 Answer

My new computer, Dell Inspiron 570 will not communicate with my old printer, Dell A940, All-in-One. How do I fix?


Hi Barbra,
Check all connections.
Have you installed the printer drivers?
Try un-installing and installing the printer drivers again.
Was there change in the operating system?[Say you were using windows xp and now you're using windows vista]You may need to install the driver that corresponds with your operating system.You can download the drivers from this link:www.siliconguide.com/drivers/device/583/

Hope this helps.Thanks!

Oct 13, 2011 | Dell A940 All-In-One InkJet Printer

2 Answers

Is there any possibility of making this printer compatible with windows 7


With Windows 7, I found that installing the Vista software/drivers in the compatibility mode works well.


Right click on the setup.exe file, left click properties, left click compatibility. Change the compatibility to Vista(Try Vista SP2). Then install the proper drivers. You'll be prompted when to connect the printer(powered on).


***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***


As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.


Scanning

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



Jul 01, 2011 | Dell A940 All-In-One InkJet Printer

1 Answer

Trying to install with my PC which does not have Dell Printers listed in Installation Procedure.


Try installing the printer using the instructions located at...

A940 All-In-One Printer owners thread (W7)

You'll need to disconnect the printer. Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer.

Install the proper drivers. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)


Rick

Feb 05, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

I NEED TO INSTALL A940 TO MY PC


go to the manufacturer's website www.dell.com using the computer you will be using the printer with. They have free downloads of all of the drivers you will need for any printer they make. Unless you are doing some unusual things, the simple install works well. With a decent internet connection speed it won't take very long to download, then just follow the on-screen directions. Super simple.

Hope this helps.

Jan 12, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

A940 printer. Diagnostic page looks perfect.


Seems to me a software problem.
Try uninstalling & re-installing the printer drivers & see if this helps.

Dec 19, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

How do i scan and email a document using the a940 printer


On the printer press scan, then press options, move the right arrow key. Select e-mail and press select button. Also, go to start menu, go to all programs, Dell printer, then select DELL AIO Printer A940, then select Dell All-In-One Center. On the Scan box on the drop menu select e-mail. All set, scan from printer to e-mail.

Sep 25, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

I have a Dell A940 connected to my old Dell desktop, which I want to keep. How can I get it to print from my new laptop? I cannot find any USB ports on the printer to connect.


Specs state that it is USB - probably a "USB-B" connector. Anyway, how is it connected to your desktop? Surely you can take the USB lead from the printer out of the back of your desktop and plug it in your laptop? Am I missing something here? Specs don't say it is a "parallel" connector (unless it has both). If it has both (and you are using the parallel connection (big plug with many pins) on your desktop then there should be a USB-B socket on printer next to the big parallel socket.

Sep 10, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

Scanning


Go into Control Panel and complete the Scanner Wizard provided by Windows XP, then try scanning pictures or documents again. If you have the disk to the printer/scanner autorun the installation again. It will just overwrite the old install, not a big deal. If you do not have the disk, look online for the "free installation disk Dell A940 Printer/Scanner" and run from this free website. Let me know how it goes.

Cynthia Charczenko

Jan 05, 2008 | Dell A940 All-In-One InkJet Printer

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