Incorrect cartriges installed

Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.

This may also help

Dell 922 AIO Black Ink Cartridge Missing Message

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It seems your color cartridge is shorted. replace it with a new one or an empty one

Wiping the nozzles with a moistened soft cloth or removing and reinserting the cartridges usually helps. The cartridges for the Lexmark X7170 are black: 32/34 and color: 33/35. If these are the cartridges that you purchased and even tried your old and new cartridges yet the problem persists, please don't hesitate to contact Lexmark technical support.

You may need a newer cartridge
See if the printhead has any abnomal markings.
You can compare it with the color printhead.
If the printhead is good, see if the ink is flowing through the printhead.
Fill the ink cartridge to maximum
Squeeze the sides of the ink cartridge, ink should flow out.
If ink is flowing out, remove any excessive ink with a paper towel.
Install ink cartridges, do NOT do any cleaning cycle.
Since your black cartridge is full, cleaning may cause it not to print.
Do some black copy operations.

Clean the ink cartrige and the cartrige carrier with lukewarm water or alcohol on a cotton cloth and then install the cartridge. Even if that does not work then you will have to reset the printer for which turn off the printer and then press and hold power and start buttons for 10-15sec and then release.. Then try it again.

Use lint free cloth and clean the contacts on cartrige and contacts on printer were the cartrige gos in. Be very gentle and very careful do not damage the contacts. Reinstall the cartrige an try again to get it to print. Do not touch the inkjet on the bottom of the ink cartrige it may distroy the print head chip on the ink cartrige and make it useless.

I have just resolved the "Install black cartrige" issue on my printer I am not sure if it will solve everyone's problem but these are the steps I took to solve the problem.

1. removed the black cartrige.
2. removed all the paper from the tray and noticed that one of the pages was a little jammed.
3. I then turned the printer on and off again and still encountered the "Install black cartrige" error message.
4. I then put the black cartrige back in the the printer and restarted the printer.
5. When the printer restarted it started to initialize correctly and I perform some test prints to confirm that it was back up and running.

Ensure that you are using original cartridges.

Clean the cartridge sensor inside the printer ink carriage with isopropyl alcohol and cotton. From description it looks like a faulty cartridge contact.

The cartridge sensor is the metal plaque that connects to the cartridge chip, is located inside the printer carriage.

Is by any chance a third party cartridge?

This is what worked (so far) with my Dell AIO A940 printer that wouldn't print black ink.

It worked for awhile when I chose photo/glossy paper, but then it quit printing again (see below).

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY


I got it to print, again, by putting SEVERAL papers in the feeder (instead of just 1) - there is a sensor that is supposed to automatically detect paper type, and it might not be working right, especially with one or only a couple of sheets.