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Maxtor basics desktop storage 1000gb wont start up but has power

Hi i baught a maxtor 1000gb maxtor basics external hd i put all my stuff on it then a couple of days later i went to turn it on and instead of starting upwid the fan goin and stuff it just buzzes aproxmitaly every 3 sec its still under warrenty but i dnt want to return it cause ill lose everything is there nething i can do

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  • Anonymous Jan 04, 2009

    its has a power connection into the wall and then it connects to the laptop through usb

  • Margie Murphy Jan 08, 2009

    Just sent a respose to this but was sent to a joining page and now not sure if my initial response to this problem is on the system, so I'm repeating it. I hope I am not duplicating my input. I, too, have same problem with Maxtor Basics Desktop Storage 1000GB external hard drive. Any update on this problem??? My OS is Vista Basic [32 bit] and laptop is Acer Aspire 3680. No changes to system lately, except for Windows and Nortons updates. Any ideas??? Thanks heaps, in advance, if anyone has ANY tips, Emma.

  • Anonymous Mar 27, 2009

    my 1tb external maxtor basics has just refused to start. only had it 3 weeks but i've transferred all my movies and other stuff to it and now I am stuck, any ideas anyone HELP thx

  • chinthaka Jayasinghe
    chinthaka Jayasinghe May 11, 2010

    whats the OS you are using?

  • Nick Arrain
    Nick Arrain May 11, 2010

    Is the device used to connect it to your computer a USB or FireWire connection

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Im sorry, but it sounds like a hardware problem. theirs not many options.
you may either void your warranty by opening it up and hoping you can use the hard drive in another case (hope its not the hard drive)
or you can return it under the warranty. That is a bummer.

The terrabyte hard drives havent been completley worked out yet. i have heard of a bunch of problems with them failing because of how they are made. The scary part is i dont think they fixed all the problems with the 1tb drives and now they are moving onto 2 tb's!?!?!?

Posted on Jan 12, 2009

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  • 416 Answers

Best is to take it to the shop you bought it from. they will replace it. ask them to transfer the data to the new one. the chances are they might do it.

Posted on Jan 15, 2009

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