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RE AL 1621 SHARP - REPLY

Thanks for your reply, however I came and turned it on this morning and it worked fine. I think it was flashing the letter "L" followed by the number 1.

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"L1" flashing is common.

1.Under the bottom left corner of the control panel there is a plastic latch that locks scanner assembly for transportation purposes (you can see it if you look underneath; you unlocked that latch when you installed the copier). After a while, due to vibration, that latch moves and deters scanner/lamp free movement. Move it counterclockwise (looking from top). This we usually troubleshoot over the phone.

2. If this doesn't solve the problem, the technician should clean and oil the shaft the scanner assembly rides on (steel bar that runs on the rear side of the copier, left to right, you can see it through the glass).

Posted on Jan 03, 2009

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