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The controller is a universal remote. Complete instructions for setting it up to control various DVD player models are accessible at the beginning of every ZOOOOS DVD.
When the controller was manufactured it was compatible with virtually every model of DVD player, however, some newer models may not be compatible.
It's normal for some players to flash numbers on the screen while operating the controller. It does not affect performance.
Most of the time if the mouse doesn't move it is because there is not line of sight between the keyboard and the main unit. If that is not the problem then I'm sorry that I couldn't help but that usually solves the problem for me.
This will happen if the RF transmitter and RF receiver cannot communicate with each other. Make sure that the see-thru red plastic cover on the front of the keyboard is not being blocked by anything and that it has a clear, straight path to the see-thru red plastic on the front of the game console. I know my son keeps getting mad at his when it won't work, but it's because he either turns the keyboard so it can't "see" the game console or he puts something (like a pillow) in front of the keyboard. Hope this helps.
Try reinstalling the mouse driver. hook up an external usb mouse into the tower, or just tab your way into the internet, and google a mouse driver download. if that doesnt work just stick to the external mouse.
We had this happen within the first 30 minutes that we owned the Click Start! It still happens periodically when the kids are using it. For us the LED lights are flashing non-stop on the keyboard, and the mouse does not move the cursor on the screen and you cannot "click" on anything either.
Solution: On the underside of the keyboard is a very tiny hole. Push a pin or a paper clip into it, you'll feel some give in there like you are pushing a button. I push it until the lights stop flashing on the keyboard. It's the reset button. So far this has worked for us everytime.