Question about Canon PIXMA MX310 All-In-One Printer

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COL INK VOLUME UNKNOWN MESSAGE

I JUST REPLACED THE BLACK INK CARTRIDGE, AND HELD THE STOP/RESET BUTTON FOR A 6-MISSISSIPPI COUNT, ONLY TO GET "COL INK VOLUME UNKNOWN" MESSAGE, AND I STILL CAN'T PRINT.

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  • Anonymous Mar 29, 2014

    color ink volume unknown

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Something that worked for me, I opened the Conon MX310. took out both cartridges, and for 10 seconds I held the Reset. put the cartridges back in, closed the lid, and again, for another 10 seconds held the reset. SLOW seconds. this reset, ink levels recognised,, and it's working as it should be.

Regards

Shane (AKA Reef_Lex)

Posted on May 26, 2009

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1 Answer

I refilled the catridge and inserted its showings a message check color ink


Press and hold the Stop/Reset button until the message disappears. You will have to do this every time you insert a "new" refilled cartridge.

Sep 15, 2012 | Canon Pixma Mx340 All-in-one Inkjet...

1 Answer

COL INK VOL UNKNOWN


Hello Poshpink,

take out both cartridges, and for 10 seconds held the Reset. put the cartridges back in, closed the lid, and again, for another 10 seconds held the reset. SLOW seconds. this reset, ink levels recognised,, and it's working as it should be.

thanks.

Sep 06, 2011 | Printers & Copiers

1 Answer

Error U163


I can then help you with your specific problem.

Error Code U163 (Ink Cartridge Empty or Low)

First of all, Yes, this is a common problem.

When you open your printer up, by lifting the Scan Cover, you will see lights blinking for the cartridge that is low or is empty.

1.) A lamp blinking once every three seconds means your cartridge is low.
2.) A lamp blinking once every second means your cartridge is empty.

Using your printer with an empty ink cartridge is capable of harming your printer, according to Canon Engineers.

Until such time as you can replace the cartridge you can use the method described below to temporarily turn off the error message.

Press and Hold the Stop/Reset button for 6 full seconds and then release it? Use the one Mississippi method of counting.

The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.

Feb 28, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I can not print at all. The printer monitor says CHECK INK U051 BLK COL. I tried to change Cartridge few times and push Stop/Reset button ,but it's not working.


1) cartridge out 2) take the board 3) washed under board 4) keep cartridge 5) turn off printer 6) turn on push stop/reset button for 30 sec

Aug 12, 2010 | Printers & Copiers

3 Answers

Pixma mx328 check ink u051


The error usually came out after you refill ink on the black cartridge...there is no way you can make the printer work without resetting the ink cartridge..

Try to reset the printer using this procedure.. it will help.
1. turn off the printer..
2. press/hold the stop/reset button..and press/hold power button too..
3 while holding power button, release the stop/reset button..
4. then press the stop/reset button twice..
5. release power button..and wait until the power button lights a steady/still green and says "idle"...
6. open the cover...take out both catridges.. then turn off the printer.
7.put back the cover then turn on...
8. now put the catridges back.. and wait for some time to return to display menu... then try to print...

The printer may still prompt a "black ink volume unknown and color ink volume unknown" but don't worry that won't affect the operation of the printer. And you will able to use your printer, fax and scanner.

Do this every time you refill the ink of the cartridges.

If you find this solution helpful please vote on this on the YES below..thanks..

Dec 17, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Error code E-5


Found this, it may help you Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

May 07, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Error Message 22, but can't reset it.


First make sure there isn't any thing keeping the carriage from moving freely, the reset as follows:

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 16, 2008 | Canon PIXMA MP150 All-In-One InkJet...

6 Answers

MX310 error code U163


Hello,

Can you tell me, have you replaced the empty tank with a full one? And, have you manually reset the ink level function by pressing Stop/Reset for a full 6 seconds (one second longer than described in your manual?)

If you have, and you still see the ink cartridge light flashing, does it flash every second or every three seconds?

The contacts for the ink cartridge are easy to contaminate by accident. Sometimes wiping the contacts off with alcohol will clean them enough for the ink level to be recognized.

Now, and yes, this is a common problem. Press and Hold the Stop/Reset button for 6 full seconds again after cleaning the contacts and then release it? Use the one Mississippi method of counting.

The Scan cover must be closed completely and locked in place. And the ink cartridge must be firmly locked in place as well.

Please advise me of your results. There may be a more complex problem involved and it is important to have the necessary data in order to get you back to working again. Okay?

How long has it been since you purchased this printer?

Regards,
Worldvet

Oct 15, 2008 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Ink problems col vol unknown and wont print


Something that worked for me, I opened the Conon MX310. took out both cartridges, and for 10 seconds I held the Reset. put the cartridges back in, closed the lid, and again, for another 10 seconds held the reset. SLOW seconds. this reset, ink levels recognised,, and it's working as it should be.

Regards

Shane (AKA Reef_Lex)

Jul 27, 2007 | Canon PIXMA MP170 All-In-One InkJet...

3 Answers

Refilling Ink in Canon Pixma MP830


Hello, I found this in a repair manual for the MP830. summery is to press and hold the stop/reset button for 5 or more seconds. I copied the info from the manual too. The remaining ink amount unknown. [1683] (Applicable ink tank icon) The remaining level of the following ink cannot be correctly detected. An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one. Printing with a once-empty or refilled ink tank can damage the print head. If printing is continued without replacing the refilled ink tank, press the Stop/Reset button for 5 sec. or longer to record the use of a refilled ink tank. Note: After the above operation, the function to detect the remaining ink amount is disabled.

Jul 17, 2007 | Canon PIXMA MP780 All-In-One InkJet...

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