Question about HP Officejet J5780 All-In-One InkJet Printer

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J5780 DOES NOT COMMUNICATE WITH COMPUTER

J5780 SCANNER DOES NOT COMMUNICATE WITH COMPUTER.IT SAYS DEVICE NOT CONNECTED EVEN IF HARWARE IS CONNECTED. I ADDED ALSO STILL SAME ERROR

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  • shameus Jan 06, 2009

    when I press SCAN TO button on Hp J5780,  printer screen reads "No Scan Options" I'm using a Mac

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CD that comes with "costco" HP printer... does not have mac drivers... mac will find printer on its own so printer works... but you need to go to hp website and download updated driver...
uninstall hp software, erase trash, restart computer, then install new driver...

Posted on Jan 06, 2009

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Go into tool on pc and open paint, that,s what works for me. or call hp and they will walk you thur

Posted on Jan 04, 2009

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My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
4. Scan.

If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

Nov 11, 2011 | Epson WorkForce Printers & Copiers

1 Answer

I cannot scan using hp officejet j5783 all in one message reads "the scanning software could not be found, or your scanner is not connected. Make sure your scanner and scanning software are properly...


Thank Dear, I got your answer.

First, if in your computer install previous scanner driver then first uninstall it after doing that please restart your computer.

2nd, connected your device with computer and insert its driver software in CD ROM. After sometimes you will watch the new window where shows device has found and install your driver. When you watch it then click next and install your driver.

3rd, Restart your computer

It become okay in stead of other major fault in your device.

Thanks

Apr 18, 2011 | HP Officejet J5780 All-In-One InkJet...

2 Answers

I haven't used my scanner for some time and now it won't work. A message says can't communicate with scanner, check scanner, may be not connected. we took it with us this winter but have checked all the...


Hello.

Either the driver is corrupted or the scanner component is faulty.

Reinstall the driver for your device. If still a problem and the other functions work, but not the scanner, the scanner part is faulty.

Hope this helps.

Apr 10, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

HP Officejet J5780: Cannot scan, copy, or fax from my computer.


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.

Nov 12, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP Officejet J5780 scanner communication error


I had this problem too, and after a while just gave up on the uesless HP interface, and went to the simple but efficient Windows Fax and Scan program on the Start>Programs menu.

Jul 09, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP J5780 - Using scanner with print server


no, print server is just that, print server is only good for printing. I don't know if there are a device you can use for all-in -one office machine. I am looking for one myself.

May 29, 2009 | HP Officejet J5780 All-In-One InkJet...

2 Answers

Scanner won't communicate with computer


Try this,

Go to Control Panel >> Device Manager, look for the scanner in 'Device Manager' under 'Imaging Devices'
Right click on it and select 'Uninstall' and allow it to be uninstalled.
Remove the USB lead from the scanner.
Re-boot the Computer.
Once windows appears and is ready toi use, re-connect the scanner USB lead.
Windows should re-install the drivers and tell you the scanner is ready to use................hopefully!

Mar 25, 2009 | Canon CanoScan 4400f MultiFunction Color...

1 Answer

HP J5780 - Using scanner with print server


yes. this printer can be use for wirelss connection, so it can be use with wired jetdirect. however, you are going to need the web jetadmin from hp in order to reconfigure the IP address for the jetdirect.
you can download a copy form HP.com

Jan 13, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

All in One Scanner/Printer problems


Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

May 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

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