Question about Dell 2335dn Multifunction Laser Printer

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Blurry copies dell 2335dn

Getting blurry copies (like smudges) along out 1/3 on each side of the copy made from the platen (glass). I am about 1/2 way through a replacement generic toner cartridge that I have been using for 2 months with no problems.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 279 Answers

SOURCE: Dell Photo All in One Printer 964-scan/copy problem

This sounds like a problem I've had with a Lexmark scanner. It turned out that there was a switch on the bottom of the scanner that would lock the mechanism in place for shipping. Do you see anything similar on this unit, or am I barking up the wrong tree?

Posted on Aug 28, 2007

SOURCE: Dell AIO 962 copy & fax issues

I'm betting the Cold cathode fluorescent lamp needs to be changed

Posted on Feb 22, 2008

proton77
  • 1183 Answers

SOURCE: Printer Busy

Hi,
As you have already worked with Tech support at Dell, they may have exploited all the options but do try the following steps and tell me if that worked
1. DIsconnect you printer from the computer

  1. Press the down arrow button until Maintenance is highlighted and press the Select button.

  2. Press the down arrow button until Reset Defaults is hightlighted and press the Select button.

  3. The printer displays a confirmation message. Highlight Yes and press the Select button
This would reset your printer to factory defaults.

2. Unistall the drivers using the following file
R166225 .zip from the link below
http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=9913&libid=40&releaseid=R166225&vercnt=1&formatcnt=0&SystemID=PRN_PHT_964&servicetag=&os=WLH&osl=en&catid=-1&impid=-1
-> Save the file to desktop
->Double click to extract the file and see where the file is being extracted.
-> Go to extracted file folder ,right click on the file named setup and left click on run as adminstrator.
-> Follow on screen instructions and it would uinstall the printer

3. Restart your computer.
4. Install the drivers back on to the computer using the printer cd. Note :connect the printer only when prompted on the screen.

Once the printer has been installed , we need to update the printer aswell .

5. Download the printer firmware from the link below
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R114639&SystemID=PRN_PHT_964&servicetag=&os=WLH&osl=en&deviceid=9913&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=151153

6. Follow on screen instructions to install the same
7. Check if the printer works after this , otherwise its time for a new one.


Thanks
Mandeep

Do let me know , if the information above was of any help. by rating me for the same.

Posted on May 08, 2008

  • 85 Answers

SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges

replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

  • 53 Answers

SOURCE: prints faint copies

If the print rubs off the page, this means the toner is not being fused to the page. Fused......this is done by the fuser. This would have nothing to do with light print.

The dell (1600n and 1815n /1815dn) printer drivers has a toner saver mode, which can contribute to light print.

To turn Toner Save Mode off, (Windows XP) perform the following steps:

  1. Click the Start button, click Settings, and then click Printer and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser MFP 1600n, 1815dn, and left-click Printing Preferences.
    The Dell Laser MFP 1600n, 1815dn Printing Preferences window appears.
  3. Click the Advanced button.
    The Dell Laser MFP 1600n, 1815dn Advanced Options window appears.
  4. Click to highlight Toner Save.
  5. Click the drop-down list and change it to Off and click OK.
  6. Click OK.
One thing that you mentioned in your post "it takes the printer forever to warm up". The fuser does have to reach operational temperature in order for it to fuse the toner to the page. So it is possible that you are having fuser problems, because of the time it is taking for it to warm up. Another thing that can contribute to the warm up time is not plugging the laser printer directly into a wall outlet. This would be true for any laser printer, not just a Dell laser printer. The low voltage power supply is what works the fuser, along with sensors and other motors in the printer.

Replacing the fuser and or the low voltage power supply in this model of printer is not an easy task. If using a Dell branded toner cartridge and checking the toner saver mode does not fix the issue. Then you would be looking at more expense then the machine would possibly be worth.

Posted on May 07, 2009

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