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Hp laserjet cp3505 black roller smudges

Whenever I print a document, black smudges appear on the front of the finished printed product. The smudges are obviously from the rollers that pick up the paper, however I have tried cleaning every roller that I can find and nothing is making these smudges go away. I'm printing on cardstock for this project and set the paper setting to cardstock. The smudges are much darker and apparent on this kind of paper as opposed to regular paper. Help!

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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inferno45
  • 45 Answers

SOURCE: roller marks on paper

Hi, Sounds like your problem is not the rollers. If its marked on the pages, its not the pickup rollers nor the Exit rollers that leave marks.

Either 1 you have a bad Toner Cartridge. or 2 Fuser sleeve is bad and needs to be replaced.

(1) If the toner cartridge is refurbished that is your first indication that you should replace with a HP Manufactured Toner. Refurbished toners always go bad. In fact many of them do not even last the amount they are said to last.

(2) If its not the toner cartridge, then the only other thing that is fusing roller marks is the fuser. In order to do this. You will have to remove the back panel. Unscrew the fuser.*note fuser can be extremely hot after use. be careful.* From this point you should be able to look at the Fuser sleeve and see a worn out sleeve on the side which your roller marks are at. You will either need to replace it if it looks bad. Or you can clean it when its got with a piece of paper or an alcohol pad to remove excess toner clocked on the fuser.


That toner is whats showing up as roller marks on your prints.


I hope this helps. PLEASE RATE Porfavor :)

Victor C.

If you need more detailed help please comment back ill be willing to help. I like helping others.

Posted on Oct 10, 2008

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mickspaceNET
  • 115 Answers

SOURCE: HP LASERJET 4 PAPER JAM 13

Rollers do not turn on!
Rollers are driven by a motor.
How is the printer telling you this information? (does the PC give an error, or the printer flash lights)

Does the paper make it out of the machine?

Is this "Rollers in the Back" the Fuser Unit?

is The Fuser unit is going bad,
if you open the back top cover, where it gets real hot, where the paper exit's, you should see two rollers, one orange, one either brown or black.. if that orange roller is damaged, has crease's, or covered with black toner, if the paper jams here alott, you probably need a new fuser unit. there is a pm kit available which includes the fuser and rollers, transfer, etc, which this site might have
http://www.all-laser.com/cgi-bin/webc.cgi/Menu_HP_maint.html



Posted on Oct 23, 2008

Inkworks
  • 87 Answers

SOURCE: HP Laserjet smudges across entire page

More than likely you have a bad toner cartridge.

Inkworks
866-381-0541

Posted on Nov 21, 2008

  • 85 Answers

SOURCE: HP Laserjet 3050, need to press ok each time printing

did it work before? check paper size for trays - suspect it is set for a4, change to letter size

Posted on Mar 13, 2009

  • 202 Answers

SOURCE: HP Laserjet 3600 Fuser

google feedroller and go to their site they have the service amnual on the printer. you will need it if you never done one before.may as well check the corona wire while you are there.

Posted on Jul 20, 2009

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Hi,

Your problem is due to a worn fuser unit (upper fuser roller).

The teflon coating has worn again, alowing the toner to stick to the roller and then "repeat" about 3x down the paper (getting fainter each time).

You need to order a new fuser unit.

Click here to go to HP direct

RM1-1083-070CN Fuser assembly - 110 VAC - For LaserJet 4250/4350 series RM1-1083-070CN Fuser assembly - 220 VAC - For LaserJet 4250/4350 series

Make sure you order the currect voltage (US or UK)

Regards

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