I have a fax in my outbox that says it is being sent so I cannot delete it. I have been able to send other faxes even with the program indicating the fax in the outbox as being sent. How can I delete the fax?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You can't, if a fax failed, and you leave it in the log, its listed there as a failure. If you're manually resubmitting the fax, while its in the outbox being re-transmitting or waiting, you can delete the old entry that failed in the send log. http://www.getfaxing.com/forums
It is mostly likely on your end. Sometimes if the line drops or for some reason the fax is interrupted it will resend the entire fax. I wouldn't worry about it unless it's faxing twice each time. If it is, check the settings closely in the software to be sure there isn't something strange set to send twice.
This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well:
1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need.
2. Run Scandisk and fix any problems that may come up.
3. Run delfix.exe which is located in the winfax folder in the status files.
4. Run delfix-rebuild and delfix-optimize and check if the problem is solved.
If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.