Question about Symantec WinFax Pro for PC

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Win Fax Pro 10.03

I have a fax in my outbox that says it is being sent so I cannot delete it. I have been able to send other faxes even with the program indicating the fax in the outbox as being sent. How can I delete the fax?

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Re: Win Fax Pro 10.03

Click on the outbox to open it, right click the fax document and then left click on delete then click ok to confirm the delete is the usual process.

Posted on May 17, 2007

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This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.

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