This unit will require you to Brain dead the whole UPS.
To see if it is actually a condition that exists with the hardware or if it was just a lock condition.
Steps:
1)Power down unit completely
2)Unplug all batteries
3)Unplug from wall
4)Leave unplugged for about 5 minutes or so WITH NO POWER AT ALL.
5)Plug batteries back in
6)Plug back into wall
7) Turn unit back on
Log into console of UPS and see if the condition returns.
If it does not return your good to go.
If the error returns. You have to replace the WHOLE battery pack.
APC has told me their units are typically good for 4-6 years, after that their units cannot hold the same tolerances as they did when they were brand new.
Hope this helps.
Only data sensitive equipment such as a computer, monitor and external drive should be plugged into these outlets.
provided in case of a power outage. Power (AC or battery) is not supplied to these outlets when the UPS is switched off. (Do not plug surge protectors or power strips into the battery back up outlets). Caution: Never connect a laser printer or scanner to the backup outlets of UPS with other computer equipment. A laser printer or scanner draws significantly more power when in use than when idle. This may overload the UPS. To Conduct a Self Test Use the self-test to verify both the operation of the UPS and the condition of the battery. In normal utility power, push the On/Off/Test button less than 2 seconds and the UPS performs a self-test function. During the self-test, the UPS operates in back-up mode. Note! During the self-test, the UPS briefly operates on- battery backup power (the on-battery LED comes on). If the UPS passes the self -test, it returns to on-line operation. If the UPS fails the self-test, it immediately returns to on-line operation and lights the replace battery LED. The loads are not affected. Recharge the battery overnight and perform the self- test again. If the replace battery LED is still on, the battery will need to replaced. This should resolve the issue for you. If you need any further assistance on the issue, you can mail me at [email protected] . I'll be glad to help you. Bye.
And caused the UPS to shutdown whenever there is Power Surge
To isolate the issue further, let me tell you the way where you can test the UPS if it is fine or not.
1. Charge the UPS for around 4 hours, and try below steps.
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