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Re: konica 7821 n

Do you know what a 142 fatal error code is for the Konica 7821 n color printer? It makes a grinding/clicking sound as it initializes. Service tech indicated cyan toner drum needed to be changed. Did that, it still makes the sound and gives the error code

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  • JDTec
    JDTec May 11, 2010

    I researched this code. But the only place to find the answer, according to Konica's website,is on the CD that came with the printer.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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