Question about Philips ShoqBox PSS120 MP3 Player

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Problem hi when i switch on my shoqbox it says problem! please connect to computer

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Re: problem

Plug it into your computer write mcPhil 24 times hit enter problem sloved :D

Posted on Jul 06, 2007

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What kind of charger does a shoqbox need?

It needs a Philips AC adapter Model: AY3197/00
Input: 100-240V 50/60 Hz
Output: 5V--2A

Apr 04, 2009 | Philips ShoqBox PSS120 MP3 Player

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Philips shoqbox

You have a file error: a system file may be missing or you have a format error on the SHOQBOX. To fix this problem: 1. Connect the SHOQBOX to the computer using the supplied USB cable. 2. Plug your SHOQBOX into a wall outlet with the supplied AC adapter. 3. Launch the Device Manager at Start->Programs->Philips->Philips->PSS110 (or the model number of your SHOQBOX) on your PC. * IMPORTANT: All music & content of your SHOQBOX will be erased once the factory setting is restored. 4. A dialogue box will pop up; click Restore and OK to confirm and start restoring the unit to its factory setting. 5. Follow the on-screen instructions to complete the restoration. 6. The Device Manager will close automatically once the success message is displayed. 7. Transfer a couple of songs into your SHOQBOX to confirm if the SHOQBOX has fully recovered all the files. 8. Close all opened applications and safely remove your SHOQBOX by clicking on the icon on your Windows task bar tray. 9. When prompted, ?The USB Mass Storage Device can now be safely removed from the system?, click OK and unplug your SHOQBOX. 10. Your player will display ?UPGRADING FIRMWARE?? once disconnected from the computer. 11. After firmware upgrade is complete, it will reset itself, showing the PHILIPS splash screen. 12. Press to switch on the player again.

Sep 12, 2007 | Philips ShoqBox PSS120 MP3 Player

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Can't Seem To Find The Music On My Shoqbox

Search for a program called 'Shoqbox buddy' which will rebuild the database on your player. Operation is fairly self-explanatory.

Once you run the program and navigate to the right location on the player it takes seconds.

Dec 27, 2008 | Philips ShoqBox PSS120 MP3 Player

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Please connect to you computer

Uninstall and reinstall the version fo the software directly from the Philips website:
enter your model number
click on the version of your model number without the "B" at the end
Click on software & drivers
You will find clean, updated versions of the software there

-Tha Mp3 Doctor

Dec 23, 2007 | Philips ShoqBox PSS120 MP3 Player

1 Answer


try this?

Dec 03, 2007 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Can no longer connect with computer

possibly needing reset? Try pushing a pin into the reset hole under the back cover.

If that doesn't work, just wait until it runs out of power.

Then charge, and plug back into the computer

Possibly needing to format and reinstall the firmware. The firmware is on the site.

Good luck,

Nov 30, 2007 | Philips PSS110/17 MP3 Player

2 Answers


Hi, you might want to consider using the freeware Shoqbox Buddy ( I completely stopped using the proprietary software shipped with the shoqbox in favor of the Shoqbox Buddy!
Regards! Stephen

Oct 05, 2007 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Philips shoqbox

Uninstall/reinstall software

Sep 12, 2007 | Philips ShoqBox PSS120 MP3 Player

1 Answer

Phillips ShoqBox

You must find the time section in the menu. Hookup to the computer and try that way.

Sep 09, 2007 | Philips ShoqBox PSS120 MP3 Player

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