Question about Onkyo DR-C500 Multi-disc DVD Player

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No eject no close a onkyo dr-c500 changer receiver

The mechanics work well but no eject no open and i believe tha me do assemling is place correct. i dont know what happend

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techman
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SOURCE: Onkyo DR-C500 won't recognize discs

Onkyo units as well as several other manufacturers have a common problem where the spindle motor gets intermittant or wont come up to speed.Its not hard to replace this motor, but could be a trick to adjust the platter height. Also the unit probably needs a servo alighnment as well. This unit could also have a simple problem as a dirty laser lens. You can try to use a disc lens cleaner to see if that helps. Good Luck

Posted on Jun 24, 2006

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1 Answer

Dvds will not play and system wont open


stucked up mechanism you need to open the cover and lubricate gears and sliding mechanicals after lubricating press the eject button then help the motor to spin by gently pulling tha tray then thats it repeat the eject and close command untill the system runs properly..

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Hello,
I had the same issue a long time ago and it turned out that the belt that drive the opening mechanism was slippery, Replacing the belt solved the issue.

You may try to gently help the drawer with you hands to see if the belt is only slippery or maybe is completely gone.

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Mar 16, 2011 | Onkyo DR-C500 Multi-disc DVD Player

1 Answer

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Have a professional open it up to check so not to further damage the device. If you want to do it your self, you can open it up, just make sure your warranty is not void by doing so...

A possibility is that the tray has a lodged cd in it...

Dec 10, 2007 | Onkyo DR-C500 Multi-disc DVD Player

1 Answer

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Ensure that the antenna is still attached. It will auto-mute if no signal is attainable.

Sep 12, 2007 | Onkyo DR-C500 Multi-disc DVD Player

3 Answers

DVDs presumed stuck and the player won't eject


Hi, If you feel comfortable opening the unit, then you may remove the top cover normally held by 2 - 4 screws. The tray should be visible and most units have a locking bar right at the center to hold the discs down. Removing this (2 screws normally, 1 at each end of the bar) would expose fully the tray with the 2 discs on top. Remove the discs and put the locking bar back with the screws. You can test the unit without the top cover. Please be reminded about safety precaution when working with active/live units and laser equipment. Power it up and check if the "mech err" still shows. If not you're set to cover it up, otherwise, your probably better off seeking the services of a qualified technician. This is a generic method which normally should apply to most CD/DVD units. Good luck and kind regards.

Aug 19, 2007 | Onkyo DV-CP702 DVD Player

1 Answer

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check the door belt wich is placed underneth of the driv mechanism.if the belt is not broken or getting loose in size then check the motor pully then motor. best wishes do with care.

Jun 14, 2007 | Akai DVDS3500 DVD Player

1 Answer

Dvd stops


Hi "DVD players with freezing video", is a common problem, and is usually a sign of a bad laser, or video processor, that give out after they heat up part way through a movie, but what you describe about fast-forwarding a bit, and the problem goes away, would lead me to believe that the problem is not either of those. It sounds like there may be possibly some obstruction on the sled rails that the laser rides on, or sometimes the nylon gear that moves the laser splits, or has dirt in the teeth that can cause this problem. It sticks at a certain spot, then once you get past that spot it operates fine. If it was a single disk player, I would say it would be worth taking the cover off to see what you could see, (being careful not to expose your eyes to laser radiation,)but being a multi player, it is very difficult even for a tech to watch the mech operate. I hate to say this, but I would advise you shop around for a repair place that has a low bench fee to check it out, and if it's dirt in the teeth, it should not be an expensive repair. I don't know what you paid for it, but Onkyo has been a high end brand, and it's a multi player, so it may well be worth it. I hope this helps you in some way!

Nov 29, 2006 | Onkyo DR-C500 Multi-disc DVD Player

2 Answers

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as techman said "the old" carry with cds inside problem" yes you most have one cd inside thats the problem but letme tell you something is a problem for a cualify tech becouse to remove that cd you have to brake apart the hold cds carrier...good luck

Aug 02, 2006 | Onkyo DR-C500 Multi-disc DVD Player

1 Answer

Onkyo DR-C500 won't recognize discs


Onkyo units as well as several other manufacturers have a common problem where the spindle motor gets intermittant or wont come up to speed.Its not hard to replace this motor, but could be a trick to adjust the platter height. Also the unit probably needs a servo alighnment as well. This unit could also have a simple problem as a dirty laser lens. You can try to use a disc lens cleaner to see if that helps. Good Luck

Jun 24, 2006 | Onkyo DR-C500 Multi-disc DVD Player

1 Answer

DR-C500 problem with turning the system ON


Make sure all power connectors, cords and plugs are inserted securely and that the outlets are in good working order Be sure to select an audio source (CD, AM/FM, etc.) For powered systems, unplug the power pack for a few seconds, and then reconnect it. This allows the unit to reset itself after a power surge or power interruption. good luck!

Jan 07, 2006 | Onkyo DR-C500 Multi-disc DVD Player

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