Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows
It's a new laptop- HP. I know little about computers and I think that the screen is stuck because it won't show anything else. The little Vista circle is moving
First determine if windows is really hung.
Restart the laptop and keep pressing the F8 function key. You will get a menu. Try the safe mode option by selecting it with arrow keys and pressing enter. Click on Yes when it asks the question.
If Windows runs okay in safe mode, reboot and try starting normally without pressing any keys). If again it won't start, then go back to safe mode and when asked the Yes/No question, reply with a No and it will ask you to do a system restore. Just select a recent restore point say one or 2 days ago or the most recent and select restore. It will take some time and reboot the system. Now everything should be hopefully okay.
Posted on Jan 04, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 28, 2016 | HP Computers & Internet
Feb 26, 2016 | HP Computers & Internet
Dec 29, 2015 | Office Equipment & Supplies
Nov 19, 2015 | Computers & Internet
Sep 07, 2013 | HP Pavilion dv2000t 14.1" Notebook Laptop...
Jan 19, 2013 | HP ProBook 6540b Notebook
Jul 11, 2012 | Acer Aspire 4315 Notebook
Jul 10, 2009 | CMB T43 750 Notebook
Apr 05, 2008 | Microsoft HP Pavilion DV6276US Notebook PC
133 people viewed this question
Usually answered in minutes!