Question about Washing Machines
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Posted on Jan 02, 2017
OE means it has not fully drained with in 10 mins. You may have something in the drain. Open the little door on the front, ust the small hose to drain it first, then take out the button trap. If you don't see anything, you can also check your drain hoses and if you want tilt back the unit, support it with something and look in the bottom hose make sure you don't have a sock or something there.
Posted on Jun 02, 2008
It's actually a DE error code which stands for drain error. Pull the
little basket out that's behind the small door on the lower left front
(where the drain hose is) and look inside. The drain pump intake is
about an inch in on the left. Make sure there's nothing in there like a
paperclip or hair pin. If possible reach in and see if you can turn the
impeller. If it won't move there's something in there if it will turn
then the motor is probably bad.
worked for me
got this from mark1963
Posted on Jun 06, 2009
"OE" means that your drain pump is blocked, or possibly broken, and that water isn't emptying so that the machine can spin. (I think Outlet Error is what it stands for). If you have a wet dry vac, you can use it to vacuum out the water from the drain hose behind the small door on the lower left side of the machine. If not, you can try using a large pan to catch the water, but to be honest, it will take forever and won't really get all the water out. Try to borrow a wet vac if you don't have one.
Next you will have to open the pump trap (the cap thing next to the small drain hose). With the wet vac on and in position, loosen the trap and pull it out slowly (there will still probably be a bit of water in there). Hopefully you will find a bunch of junk in the trap like lint, coins, a sock, whatever... however you may find there isn't anything in the trap. which means we have to go in deeper.
You may just want to get a pro in to do this, but it isn't really all that difficult for the adventurous type. You have to remove the top of the machine (three screws at the back release it so that the top panel can slide back a couple inches and lift off,) pull out the dispenser drawer completely, the control panel (you don't have to disconnect the wires, just pull it away from the frame of the machine so that it reveals the screws that hold on the front panel) Then you have to remove the front panel, which includes pulling off the spring clamp that holds the gasket to the front panel, and the wire which activates the door lock. There is also a screw behind the plastic piece where the drain hose is.
Once you can get to the pump, unscrew the motor on the left side of the pump and remove whatever is blocking the pump impeller from turning... even a tiny nail can do it.
Posted on Jul 19, 2009
An OE error presents if the washing machine has not successfully drained the water in ten minutes.
there are a few simple steps to take before calling for service.
Step 1: Check the drain pump filter.
Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine.
Step 2: Check the washers drain hose.
If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine.
Step 3: Confirm that the washer is leveled properly.
If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a level on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
you can perform a diagonal test when leveling the washing machine to ensure that the unit does not tilt from corner to corner.
Thanks for contacting fixya.com
Posted on Sep 30, 2009
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