Question about Dell Latitude D620 Notebook

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Latitude D620 touchpad not working correctly, please I'm losing my mind

What has been happening as of late, that my touchpad would scroll up and or sometime freeze/lockup on me or act erratic. The only way I can force to move correctly is if I HOLD DOWN ANY KEY which is so odd, and then it move correctly. It would scroll up on my internet pages or if I'm playing a computer game, like some 2D game that allows to move in different directions, well it would lockup my keyboard and make it move up every TIME! I got so annoyed I looked for ways to disable this piece of **** and use a mouse, sadly though my program I found is half-working, but I'm still having the odd scrolling issue, but less interfering now, is there any true way to disable this thing completely? Also it keeps jumping around my texts even as I type this, it's really made me mad.

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  • Seth Nicks Oct 31, 2012

    Believe me I've everything, but I did find something new out, it seems completely disabling the touchpad didn't do the trick, I keep getting the scrolling up on websites and games and sometimes the highlighting thing goes erratic though the mouse pointer isn't doing anything, I have complete control of that, but I couldn't the erratic behavior if that makes any sense, I would rarely get lockup and it and would unlock itself if hit a key with the mouse together. It seems the problems is much more deeper than I thought at first, I'm starting to wonder if it might actually be my keyboard.

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  • Dell Master
  • 7,627 Answers
  • Seth Nicks Oct 31, 2012

    Believe me I've everything, but I did find something new out, it seems completely disabling the touchpad didn't do the trick, I keep getting the scrolling up on websites and games and sometimes the highlighting thing goes erratic though the mouse pointer isn't doing anything, I have complete control of that, but I couldn't the erratic behavior if that makes any sense, I would rarely get lockup and it and would unlock itself if hit a key with the mouse together. It seems the problems is much more deeper than I thought at first, I'm starting to wonder if it might actually be my keyboard.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 624 Answers

SOURCE: Touchpad problem

Hi Stores, First off check to see if you have the Synaptics touchpad driver installed on your laptop. Go to the control panel, then add remove programs and look for touchpad. If you have it AND if you don?t configure the pads sensitivity or take advantage of the software?s ?features? I would suggest you uninstall it. My users (and I) have nothing but problems on the laptops that have it. Windows has default support for the device and it does fine as long as you don?t need any of the special features the software driver provides. It may be a good idea to make sure you have the software to reinstall it if you don?t like the results. If this doesn't work for you let us know and always please don't forget to rate this solution once we're done.

Posted on Jan 22, 2007

sir fixalot
  • 146 Answers

SOURCE: my computer keeps scrolling downward

I had a C600 do the same thing. It kept happening but I got some control over it by blowing around the edges of the touchpad with canned air and then cleaning the touchpad agressively with 99% isopropyl alcohol and a soft lint free cloth. If that makes a noticeable difference then we are on the right track. If the problem becomes unmanageable touchpad replacement may be in order. Let me know if this helps. If you need further solutions I will research further and post as data becomes available.

Posted on Jan 06, 2008

sandrew
  • 2961 Answers

SOURCE: Erratic curser, jumping

Go to my computer, right click>properties>hardware tab>device manager, then look down the list for mice and pointing devices, click the '+' sign and right click on your touchpad and select uninstall, do the same on the keyboard line and then restart the pc.

Both touchpad and keyboard will be reinstalled and then ready to use again as it should be back to normal

Posted on Sep 10, 2008

yboyandrei
  • 828 Answers

SOURCE: Cursor jumps around screen when typing

your dell laptop are supposed to have a program on touchpad, if you dont have that in your system then the touchpad is jumping

Posted on Jun 17, 2009

cabanagj43
  • 225 Answers

SOURCE: Dell Inspiron 1440 keyboard keys issue

you need to isolate this issue first.
where are you typing? inside IE or in MSWord?
If both has issues then try typing in the DOS Command Window. If same issue try to boot in safe mode and check if you will still be getting same issue in safe mode. If all yes try to check the bios and update it by downloading the latest bios version from the support site from dell.

Posted on Oct 06, 2009

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Please go through the below step, you can able to do it.


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Hello there!

Well its impossible to restore any of todays laptops without their factory os dvd/cd. You could setup new operative system and make your laptop simmilar to what it was on factory settings, or you can search dell to send you that same cd/dvd on your post mail to your house.

I suggest you read http://www.dell.com/ and contact them in order to solve your problem. Hope i helped you! =)

Sincerely
Aleksandar Adzic

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