Question about Dell Office Equipment & Supplies
I called Dell. They had me re-install software. Purchased a new drum. Still fading on left side.
Posted by Anonymous on
It's possible that this could also be down to a toner cartridge inside the printer. I would recommend running off a copy of the colour laser test page found here.
The colour bars towards the bottom of the page separate cyan, magenta, yellow and black. Hopefully you will be able to notice that one colour is affected more than the others and replacing that colour may help.
Apologies if you have tried anything similar previously.
Posted on Oct 31, 2012
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Posted on Jan 02, 2017
SOURCE: faded print on one side of page
I have a SCX-4100 Samsung, replaced the tonger cartridge, it was working fine for a few hundred sheets of printing, but after that, the left side of the page was printed very light, faded.
If I run the "Clean Drum", it will print a litter better, but still faded.
What can I do to correct this problem?
Posted on Dec 09, 2007
This type of printing defect is normally caused by 1 of a few problems - the easier one first:
1. Toner cartridges sometimes do not have the toner evenly distributed - close the toner cartridge and inspect the hopper right below it for even distribution of toner.
The harder ones:
2. This type of defect can also be caused by dirty charging section - for the drum to pick up the toner it must be charged electrically prior to exposure - if the charge grid is not clean then it will not give the drum an even charge - not sure were this is in this printer yet - looks like it comes as part of the drum kit so this should not be causing this issue.
3. The last and most difficult to check is paper alignment with the drum - is the paper contacting the drum evenly - look for possible problems in the paper path with the drum unit removed - look for something uneven around the area were the paper contacts the drum
Posted on Apr 12, 2008
First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
Posted on Jul 17, 2008
There are two possible solutions to this common problem.
1) The Cyan cartridge may not be in 100% of the way. If the handle of the Cyan cartridge prutrudes even slightly, it can obstruct the printhead for the black developer. Remove and reinstall the Cyan cartridge and test.
2) The printhead is dirty, with some toner spillage on the printhead. All new imaging drums also include a new cleaning pad for the cleaning wand.
The cleaning wand is designed to clean toner off of the printhead. you can see this in your printer manual, but basically, just open the front cover, pull the the blue handle on the right side forward ( this opens the access cover for the cleaning wand on the right side of the printer ).
gently pull the cleaning wand out ALL THE WAY, then slide it back in ALL THE WAY. do this several times.
The cleaning wand is intended to travel across the print head in only one direction, which is why you should make sure that it is pulled all the way out.
One of these two solutions should fix your problem. If the problem is resolved, but then reappears after a short time, then you have a defective developer that is leaking toner on the print head. The color of the defective developer can be determined by the color of the cleaning pad after cleaning the printhead as discribed above.
Posted on Sep 28, 2008
SOURCE: Hp 2300dtn Poor quality printing
Well lets start with DISREGARD ALL THE ABOVE BULL in the above brainless clarification request first noted. Here's a little good advice for you from a 14 year veteran printer tech.
Lets start with the cheapest and easiest moving to the more difficult or more expensive. Your problem can be caused by a few differnt things.
Print a configuration page (on the printer menu press check button, scroll to info menu, press check, scroll to print configuration, press check. Once you have the look for the page count on the page.
Try fresh good paper from a sealed ****. If your paper has picked up moisture this will show up as light or uneven print.
Next if the printer is over 100K page count, replace the transfer roller (foam roller inside printer under the toner cartridge). Lets try cleaning it first if your under 100K or to see if it improves at all. Any improvement will verify the transfer roller as bad. Review the photo below as it shows the transfer roller end inside the printer. The screwdriver is showing where the release white clips are (two). Press the tabs and lift the left side. The right will come out of the hole socket on its own but note where the hole on the right is for replacement. Try not handling the roller with your bare hands any more than you must as oil from your hands can cause slight imaging defects if your hands are sweaty or damp.
Using a clean rag (like t-shirt material) dampened (not soaking) with 99% alcohol (not 70%) lets clean the roller. Gently but firmly scrub the talc and paper dust buil-up from the roller. Once you've removed the build up it should return to a dark grey color. Let the 99% alcohol dry (5 minutes or so)and reinstall.
Try printing again. If the problem is solved your done. If not and it has improved, you will need a new transfer roller. They are available on Ebay much cheaper than from a dealer. The part number to search for is RM1-0343. Here's a link to ebay for one at around $20.00 landed.
If the problem is the same, your problem is more than likely a dirty laser scanner lense. You'll need to remove the covers from the printer to accomplish this. The laser scanner can be located under the top cover. It's the larger black box on the top side of the printer. Once the scanner has been located, remove the top cover. DO NOT TOUCH THE MULTI SIDED SPINNING MIRROR TO THE REAR OF THE SCANNER. You will be cleaning the clear lenses and mirror towards the front. You clean this gently with a CLEAN and DRY Q-tip. Use a few Q-tips rather than re-applying a dirty one. Heck they are cheap!
Re-assemble the printer and try printing again. One of the steps above should resolve your issue. I am enclosing a link to a free service manual for your printer to help you through the disassembly and in the rare case that your issue remains.
Hope this helps you a lot more than the first response you receved. If so rate me with a FIXYA!
Posted on Oct 02, 2008
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