Question about SanDisk Sansa Clip MP3 Player

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Synchronize to continue your music subscription I got my mp3 player for christmas and was using Rhapsodys free 30 day trial . I down loaded several songs . Now I have this message and I cant hear my songs. Synchronize to continue your music subscrption.

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  • christina431 Jan 08, 2009

    very helpful thank you very much

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  • 14 Answers

(to clear or 'erase' skip to format -below)
1ST: Just try to 'reset' by holding down the main center button AND pushing UP on the lock/off-on button, for about 8-9 seconds,
It will then 'refresh' the database, shouldn't lose anything,
OR:
Most other problems can be fixed ultimately by the following;
REFORMAT the SansaDisk Clip by finding it in My Computer and right click then just 'format' the thing. THEN drag and drop new music into it (or books), DRAG and DROP, you apparently erase the thing with a 'FORMAT' ....BUT - it's .sys files remain and it is like new {as in empty}
This usually fixes almost anything, should even erase a virus (I'm guessing) but shouldn't hurt it.
Good Luck!

-simple 'drag and drop' from my MUSIC folder seems to work just fine for me...

Posted on Jan 05, 2009

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1 Answer

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I have an sansa player and it keeps reading synchronize to continue your music subscription, I downloaded all of m music on the mp3 player, from bear share.

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If your device can play some songs before, then it appears "...subscription..." meaning that Songs are protected or expired. You used Rhapsody to sync songs before? If so, trial expired or after 30 days the songs expired. Therefore, you need connect your device to Rhapsody do subscription.
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renew your subscription, then reload the songs onto there

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Unfortunatly I think we may have to get a subscription to the site we are downloading music from. I have a 30 day free trial membership with Rapsady and I have had to reconnect my Sansa to my computer and visit there site approx 3 times to re-synchronize. It seems to synchronize automaticaly when you are logged into the site and your membership/free trial is still good. Hope this helps.

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You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

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Your device has to be connected to Rhapsody every 15 to 30 days to verify your account.

If you are connected and signed in, and still receive this message, you should contact Rhapsody Technical Support as the error is on their end. (866-597-5507)


Best of Luck.

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Well, I may have a solution. Some music websites or "free" mp3 websites put a type of license or protection thing on the files that you download so that when you try to listen to them, you can only use certin software/music players and also make it so you cannot use any of the files on your mp3 player/iPod. I tried a place called emusic.com and they say you get 20, or so, free downloads BUT you can only use their music player for them. And the funny thing is, they have avertisements in about half of the packages of new mp3 players in the market. Try looking at their policy or license on the website to see if you can put the songs on your mp3 player. Good luck, and have a nice day.

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Renew your Rhpasody or Napster subscriptions and reload/resync the songs - those two service shave fixed-term licenses

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