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Xps 1530 graphics problem

When my computer boots a load of red dots appear. the laptop appears to boot normally afterwards but then struggles to play video and the task bar appears in a solid blue colour instead of semi transparent. A problem with the video card?? (dell xps 1530)

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  • max carson
    max carson Oct 31, 2012

    Did you look in Control Panel> Device Manager>Display adapters> click on NVIDIA GeForce 8400M GS is it listed?, working properly?,can you use UPDATE Driver?, ROLL Back Driver?. Go to dell:http://search.dell.com/results.aspx?c=us... I don't know which OS or Nvidia video card you have 8400 or 8600? What screen resolution are you using? I'm not sure what the last part of this statement means,"Nvidia control panel not available," -you are not using a display that I'd connected to an Nvidia GPU"? Control Panel>Display>Adjust Resolution>Detect...Tell me what you find.

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  • Dell Master
  • 7,627 Answers

Your laptop appears to have decent specs. Did you update drivers to you video card, Nvidia,or windows updates to video lately? You could go to Device Manager> Display Adapter>right click >Properties on NVIDIA GeForce 8400M GS - and open properties> Driver> Update Driver or roll back driver.
Assumeing there has not been any damage to the monitor. You could always try a system restore or system recovery. If it's a software problem that would clear it, if it's a hardware problem it will move with the restore/recovery most likely.
Let me know how it works.

Posted on Oct 31, 2012

  • 5 more comments 
  • hharryblake
    hharryblake Oct 31, 2012

    Hi max, I've tried a system restore, no luck. I've also tried getting into the Nvidia control panel. It says "Nvidia control panel not available, you are not using a display that I'd connected to an Nvidia GPU". Any ideas?

  • max carson
    max carson Oct 31, 2012

    Did you look in Control Panel> Device Manager>Display adapters> click on NVIDIA GeForce 8400M GS is it listed?, working properly?,can you use UPDATE Driver?, ROLL Back Driver?. Go to dell:http://search.dell.com/results.aspx?c=us... I don't know which OS or Nvidia video card you have 8400 or 8600? What screen resolution are you using? I'm not sure what the last part of this statement means,"Nvidia control panel not available," -you are not using a display that I'd connected to an Nvidia GPU"? Control Panel>Display>Adjust Resolution>Detect...Tell me what you find.

  • hharryblake
    hharryblake Nov 02, 2012

    Windows 7 and an 8600. wont let me roll back driver and it says all drivers are up to date. if you look in device manager a yellow triangle with an "!" is displayed next to the graphics card... (sorry for the late reply, ive been away)

  • max carson
    max carson Nov 02, 2012

    I looked at the specs, you have a nVIDIA GeForce 8400M GS is that correct? I need some background info. Did this computer come with factory installed Windows 7 or has it been upgraded? The specs say it came with Windows Vista Home prem. If it's a upgrade did the Nvidia card work when it was first upgraded? Look at this link for driver info:http://www.dell.com/support/drivers/us/e... Important: Be as specific as you can I need more background to make informed suggestions.

  • hharryblake
    hharryblake Nov 03, 2012

    Dell XPs 1530, upgraded to windows 7 about a year ago with no problems. I fired my computer up last sunday to find this problem occuring. When i first turn the laptop on (where the screen says Dell in blue) there are red dots all over the screen. the laptop then appears to boot normally. Once the desktop loads the taskbar is in solid blue, not transparent, it wont let me put the computer in standby. it struggles to play video. there is an "!" next to the video card in "device manager" with a "code 43" error message. Ive tried updating drivers with no luck, i cant roll back the drivers, and ive tried downloading a new set of drivers direct from nVIDIA but the intallaiton fails every time. Nvidia seem to this the card is Kaput (broken) however the problem seems to be intermitent (about once in every 20 boot ups it works fine but the rest i have the same problems. And no the graphics card is an nVIDIA geforce 8600m gt.

  • max carson
    max carson Nov 03, 2012

    I have 2 desktops and 1 laptop with Nvidia cards in them. I have had sucess and failure with Nvidia drivers from Nvidia . That said, You said you upgraded to windows 7 a year ago, at that time did YOU find the drivers for your card or did windows 7 apply a driver via windows update or just search during the win 7 installtion process? You could uninstall the nividia card/driver and start from scratch, a bit drastic I know but it's a option. Re boot the machine and see if win 7, is it 32 or 64?, will apply a windows driver.. I have a old Gateway MX6421 laptop(Born in 2005). I am using it now, with win 7 Pro N 64, I had to modify Vista 32/64 drivers by changing a few lines of code and making them compatible with win 7 64. I think your problem is a driver issue, that would be the first thing I would address and you most likely cannot replace a graphic card in a laptop.

  • max carson
    max carson Nov 03, 2012

    I'm sure you have searched for a solution online but if you haven't seen this take a look it may helphttp://www.geekstogo.com/forum/topic/309...

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